MX-300, 120, 300, 500, 500H Manuals & Troubleshooting
Low Batteries & bad battery connections are the #1 cause of scale malfunction and inaccuracy! We test all of our
scale returns from consumers. Fully 60% of consumer returns are battery related problems. This sounds silly but
it's true! A scale will perform slowly, or read inaccurately when it has low batteries.Please replace the batteries often
(and only use good qualitybatteries). We include good quality batteries with all of our scalesbut batteries can run
low in storage. If your scale simply won't turn on while on Battery power, this is often caused by loose battery
connections. Battery prongs (terminals) are made of metal. They must be making good contact with your batteries
in order for the scale to power on. You can use a paperclip to slightly bend the battery prongs to make them have a
better connection. Also some poorly designed batteries have recessed or partially obstructed battery terminals.
This may cause your prongs to be touching the plastic housing of the battery instead of the metal battery terminal.
Thank you for purchasing the MX. With normal care and proper treatment it will provide years of reliable service.
Please read all operating instructions carefully before use.
TROUBLESHOOTING & OPERATION NOTES:
1) If the Display ever becomes locked showing "Out2", please recalibrate the scale as outlined in the manual
2) If the Display ever becomes locked on 1HHHH, LLLL or EEEE, this indicates that the scale was shocked,
dropped or otherwise damaged and the delicate weighing sensors have been damaged. You can try recalibrating
the scale (If the sensor has not been hurt too badly it will work again after recalibration). Otherwise you will have to
follow the warranty instructions that came with your scale.
3) If the display becomes locked on 8888, this often indicates low batteries. However sometimes it also may
indicate a serious zero mark error. This means when you turn the scale on, it can't determine what zero is (a slight
zero mark error will cause situation #1 above) Thus, if new batteries do not fix this error the scale will have to be
sent to us for replacement under our Lifetime/30 year warranty program.
4) If the display shows UNST, this means the scale is not stable. Please try operating the scale on a more stable
surface and be sure nothing is on the tray or stuck under the tray when you turn it on. If this situation persists, it
may be an indication of fatal load cell damage. Try calibrating the scale - if this does not work please follow the
warranty instructions.
Although the MX-300 is designed to be extremely durable, It
ʼ
s important that you never overload or drop/shock the
scale. Scales are delicate instruments and unlike Cellular phones, scales have delicate sensors that determine how
much an item weighs. If you drop or shock your scale, these sensors "feel" the shock and are sometimes
destroyed. This happens with all digital scales. We design our scales to be as resistant to shock or drops as
possible, however there is no way for us to protect 100% against load cell or sensor damage. A well-treated scale
will provide years of reliable and accurate weighing. However an abused scale will only work until it
ʼ
s sensors are
damaged.
MX-300 & MX-300 Special Edition
MANUAL & OPERATION GUIDE
PLEASE READ COMPLETE INSTRUCTIONS BEFORE USE
Thank you for purchasing the MX With normal care and proper treatment it will provide years of reliable service.
Please read all operating instructions carefully.
.KEEP THE FOLLOWING POINTS IN MIND:
* If the display becomes locked on Out2 please recalibrate the scale.
* Do not Overload (exceed the capacity) of the scale including the weight of any trays or bowls combined with
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