20
ENG
www.my-junior.com
conditions will continue to apply until the expiry of the original guarantee period. This also applies
to a product that has been replaced. Remedying or replacement is not entitling to an extension of
the guarantee period.
d. If a product becomes unusable due to a defect covered by this commercial guarantee conditions
(see section 11) the consumer needs to contact his/her My dealer immediately. The dealer
will then advise the consumer whether the product can be repaired in the store, need to go to his
service workshop or if the product needs to be sent to teutonia for service.
e. Further claims are excluded from this commercial guarantee. In particular, compensation such as
providing loaner stroller for the duration of the repair or damage compensation claims.
f. If My has to provide a new product following a commercial guarantee claim, then teutonia
has the right to demand the return of the defective product from the consumer. The return of the
defective product and the delivery of a new product can only be made to the dealer from which the
original purchase was made.
8. If a repair ‐ claimed in accordance with the above section 6 ‐ fails, especially if the defect has not been
rectified or further repair attempts are unreasonable for My or its qualified dealer, then the
consumer can only request the delivery of a product (same or of equivalent value) free of defects
from teutonia. Section 7fes appli accordingly.
9. These commercial guarantee conditions do not apply, if the defect was caused by the fact that:
a. the product was subjected to abuse or excessive use not in compliance with the instructions manual
(e.g. if the total allowed weight was not respected
b. the product was repaired and maintained improperly by the warrantee or a third party who is not a
qualified My dealer or
c. product parts that are not authorized by the manufacturer/brand have been installed or the product
has been altered in a manner that is not approved by My or
d. no original teutonia accessories have been used or
e. the consumer has not followed the rules on usage, care and treatment of the product (see instruction
manual).
10. Normal wear and tear is excluded from the commercial guarantee. Likewise, defects (e.g. rust,
scratches, corrosion) caused by external influences, external environmental factors (e.g. accident,
hail, ice, snow, flooding, high humidity) or lack of maintenance and care. See also section
11. The following table provides detailed insights into defects that fall under the “Carefree” commercial
. guarantee respectively. The table is differentiated by hard goods (eg. frame, wheels, parking brake,
etc.) and soft goods or accessories (e.g. zipper, buttons, belt etc.). Section 9 and 10 shall apply
accordingly.
