Troubleshooting
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system
as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair.
No Screen Display. Video
Output not working.
1. Press the TVOUT button on Mvix remote to toggle between TVOUT settings.
2. Check the TV-OUT settings and cable-type on the Mvix player and ensure that it is consistent
with the VIDEO-IN settings of the TV.
3. Ensure that the Video Cable is securely connected to the Mvix player and to the TV.
The Player does not
The Player does not
respond to the Remote
Control. Menu Items
cannot be selected.
1. Reduce the distance between the Remote and the Mvix Player and try again.
2. Replace remote batteries
3. Perform a Hardware Reset Procedure
Mvix player does not
recognize the HDD.
1. Check the IDE / USB connection to the Hard Disk Drive (HDD).
2. Check to ensure that the HDD has been correctly partitioned and formatted.
3. Try changing the jumper settings to MASTER or SINGLE. If that does not work, try SLAVE or
CABLE SELECT (CS) jumpers.
(
) j
p
Unable to Play DivX®, or
Xvid, or MPEG, or AVI video
files etc.
(or Black Screen problem)
1. Ensure that the selected video file contains supported video codec.
2. Defragment the Mvix-HDD.
3. If playing a file from a Network-shared PC, there may be too much traffic on the network
(check for virus). Try to reboot your PC and establish connection again.
Cannot view the Network
-shared Folder on your
networked-PC.
1. Check network connection between your PC and the Mvix Player.
2. Reboot the Mvix Player and re-establish the connection.
3. Depending on network environment, there may be a delay in searching for the network. Try
REFRESH.
4. Ensure that WEP and ESSID settings are accurate.
Unicorn Information System
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WARNING:
To reduce the risk of fire or electric shock, do not expose your Mvix Media player to rain or moisture.
For any further assistance please visit our support site at
www.mvixusa.com
/support or call costumer service at (866) 310 4923.
