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ValueJet Print Server Operation Manual

Troubleshooting

12-1

Troubleshooting

This chapter describes the possible troubles may occur while using this product, and the

coping processes.

The processes in this chapter is based on that the printer warming-up is completed.

Содержание ValueJet

Страница 1: ...管理 No VPSE C 01 OPERATION MANUAL ValueJet Print Server Read This Manual Before Using The Application ...

Страница 2: ...Software RIP Setting 6 1 7 Uninstall 7 1 8 How to Use 8 1 8 1 Operation of VPS User Interface Setup 8 1 8 2 Setup Procedure 8 1 9 Setup Window 9 1 9 1 VPS Setup 9 1 9 2 VPS Basic Settings 9 2 9 3 VPS Settings 9 3 9 4 VPS Status 9 4 10 VPS Information Window 10 1 10 1 VPS Information 10 1 11 Restrictions 11 1 11 1 When RIP and Spectrophotometer SPECTROVUE are used in combination 11 1 12 Troubleshoo...

Страница 3: ...Operation Manual 1 Introduction 1 1 1 Introduction ValueJet Print Server hereinafter referred to as VPS is an application to improve the ValueJet performance This document describes the operation instructions of VPS Ver3 0 0 ...

Страница 4: ...ttings and monitoring of VPS Fig 1 Before the introduction of VPS Send a print data from RIP to printer directly and perform printing Fig 2 After the introduction of VPS Send a print data from RIP to VPS The print data will be optimized by VPS and sent to the printer 2 2 Software RIP Setup Change the printer IP address for the currently used RIP software to the IP address of PC with VPS installed ...

Страница 5: ... or Ver 2 hereinafter referred to as VPS for Windows Service Version is running on your PC VPS Ver 3 cannot run with VPS for Windows Service Version on the same PC To run VPS Ver 3 choose either of the followings 1 Uninstall VPS for Windows Service Version 2 On Connection Settings tab in UI Setting of VPS for Windows Service Version click Self Start of Startup Mode For the outline and operation pr...

Страница 6: ... computer or when a hardware that does not satisfy the recommended environment In that case try the following methods When using network HUB between the PC and printer Connect the PC and printer directly without using the network HUB to print When the printing is performed on the fly from RIP Specify the setting to print after RIP operation When using USB hard disk connected to computer or print d...

Страница 7: ...ended environments below The LAN cable to be connected to the printer should be more than category 5 CAT5 If the ValueJet has Gigabit Ethernet the network cable should be more than category 5e CAT5e 1 Example 1 peer to peer connection Connect the ValueJet and VPS directly with LAN cable Device Requirement PC1 PC with VPS and RIP installed PC1 NOTE LAN cable ValueJet ...

Страница 8: ...lable by the example 1 Connect the ValueJet and VPS via HUB When the ValueJet has Gigabit Ethernet and the connection is via HUB the HUB should also support Gigabit Ethernet Device Requirement PC1 PC with VPS installed PC2 PC with RIP that can be operated in non Windows environment installed PC1 PC2 LAN cable LAN cable LAN cable NOTE HUB ValueJet ...

Страница 9: ... Operation Manual 4 Firewall Exception Setting 4 1 4 Registered Trademark Windows Windows XP Windows Vista Windows 7 described in this document are registered trademarks of US Microsoft Corporation in US and other countries ...

Страница 10: ... add the VPS Windows to the programs and functions with firewall allowed When a virus security software is used except for the Windows firewall the setting may be required depending on the software For the setting of virus security software please contact to the software manufacturer Open the Control Panel from Windows Start menu Execute System and Security NOTE ...

Страница 11: ...ValueJet Print Server Operation Manual 5 Firewall Exception Setting 5 2 Click Allow a program through Windows Firewall ...

Страница 12: ...ValueJet Print Server Operation Manual 5 Firewall Exception Setting 5 3 Click Change Settings Click Allow another program ...

Страница 13: ...on Manual 5 Firewall Exception Setting 5 4 Click Browse Select the installed folder If the folder with VPS installed has not changed the installed folder is C Program Files Mutoh MUTOH Status Monitor Select VPSAP exe and click Open ...

Страница 14: ...ValueJet Print Server Operation Manual 5 Firewall Exception Setting 5 5 With selecting VPSAP exe click Add Click OK ...

Страница 15: ...lled The method to specify the IP address to the software RIP refer to the setting method of each application When the protocol such as FTP or LP is specified in the software RIP setting the protocol change other than IP address change may be required Select Raw or RawIP for this case For the process to specify the protocol to software RIP refer to the setting process for each application NOTE ...

Страница 16: ...ValueJet Print Server Operation Manual 7 Uninstall 7 1 7 Uninstall You can uninstall VPS by uninstalling VSM For the uninstallation procedure refer to VSM Operation Manual NOTE ...

Страница 17: ...ion of VPS User Interface Setup Set up VPS on VSM For the installation and operation procedure of VSM refer to VSM Operation Manual 8 2 Setup Procedure Before using VPS perform the following procedure to set each setting Step 1 Click VPS Settings to activate VPS 9 1 VPS Setup NOTE ...

Страница 18: ...ValueJet Print Server Operation Manual 8 How to Use 8 2 Step 2 Click Enable button to enable VPS 9 2 VPS Basic Settings Step 3 Select a printer you want to use from the Printer List 9 3 VPS Settings ...

Страница 19: ...t Print Server Operation Manual 8 How to Use 8 3 Step 4 To save the setting click Save button and then click OK 9 3 VPS Settings Step 5 Check the Operating Status and see if the status is Idle 9 3 VPS Settings ...

Страница 20: ... Window 9 1 9 Setup Window 9 1 VPS Setup To activate VPS set each VPS setting Click VPS Settings on the VSM main menu Register the target printer on VSM before setting up VPS For the printer registration procedure refer to VSM Operation Manual NOTE ...

Страница 21: ...ing window is displayed to proceed to each menu Disable VPS Enable VPS No Name Contents 1 Enable Disable button Enables or disables VPS When Enable is selected the setting window is displayed 2 OK button Saves the settings before VPS Settings is closed 3 Cancel button Cancels the settings before VPS Settings is closed 1 2 3 ...

Страница 22: ...o change Refer to the manual attached with RIP 3 Connection Settings Access from other PC Setting method to permit the printing of RIP operating in other PC When the checkbox is unchecked printing from other PC will not be available 4 Operation Settings VPS Optimization When the checkbox is checked VPS will optimize data When you print the data that cannot be optimized by VPS uncheck the checkbox ...

Страница 23: ...s No Name Contents 1 Last Access Displays the last access time of clicking Info Check 2 Operating Status Displays the VPS operating status 3 Info Check button Allows you to check the current VPS operating status 4 Run Stop button Runs or stops VPS 5 VPS Version Displays the current VPS version 1 4 2 3 5 ...

Страница 24: ...licking Info Check 2 Operating Status Displays the VPS operating status 3 Job No Displays the Job No The Job No is cleared after VPS restarts 4 Job Processing Status Displays the job processing status while VPS is operating 5 Detail Information When an error occurs the solution may be displayed Check the message to fix the error 6 Info Check button Allows you to check the current VPS operating sta...

Страница 25: ...erver Operation Manual 10 VPS Information Window 10 2 Even when VPS Optimization is enabled VPS may not optimize the data depending on the printer setting This status will be described in Detail Information on VSM NOTE ...

Страница 26: ...d in combination To use the spectrophotometer the direct communication between RIP and ValueJet will be required Change the IP address setting of VPS specified for RIP to the IP address of ValueJet and perform the color measurement After this operation return the IP address setting to VPS For the setting method refer to the manual attached to RIP To operate the spectrophotometer from our ValueJet ...

Страница 27: ...nual 12 Troubleshooting 12 1 12 Troubleshooting This chapter describes the possible troubles may occur while using this product and the coping processes The processes in this chapter is based on that the printer warming up is completed ...

Страница 28: ... VPS Software RIP Please set the IP address of the PC with VPS installed When the setting is performed according to the manual the IP address is the same as the IP address of PC with RIP software installed Refer to the manual attached to Software RIP Status 2 Panel display is Ready to Print or Print Ready When the setting of Status 1 is correct check if the VPS operates properly 9 4 VPS Status Sta...

Страница 29: ...1 Please check that no item in the restrictions is applied 11 Restrictions 2 The printing becomes unavailable suddenly 1 Restart the VPS application 9 4 VPS Status 2 When the panel display does not return to Ready to Print or Print Ready cancel the printing or restart the ValueJet Also refer to Troubleshooting in the operating manual attached to ValueJet 3 Click Initialize button in the VPS Settin...

Страница 30: ... BELGIUM nv Tel 32 0 59 561400 Fax 32 0 59 807117 E mail mutoh mutoh be http www mutoh be MUTOH DEUTSCHLAND GmbH Tel 49 0 211 385474 0 Fax 49 0 211 385474 74 E mail vertrieb mutoh gmbh de http www mutoh de MUTOH HONGKONG LTD Tel 852 2377 3411 Fax 852 2377 3422 http www mutoh co jp en index html MUTOH SINGAPORE PTE LTD Tel 65 6325 3150 Fax 65 6220 4342 E mail sales_inq mutoh sg com http www mutoh c...

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