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6. Troubleshooting
Problems
Solution
The unit does not turn on.
Charge the battery.
The screen is blank.
Ensure that the power is on.
Ensure the battery capacity is enough.
Adjust the object e.g. point the telescope to a
colorful object in the distance since the viewing
field of telescope is small. There will be no
obvious image on the screen if the object is too
close or not pointed properly.
There are smudges or
blemishes on the screen
Clean the screen and lens carefully with soft
fabric
Telescope is connected to
a television, but no image
appears on the television
screen.
Ensure that the television is on.
Switch to the appropriate video input channel on
your television.
Ensure that the HDMI/TV cable is securely
connected to the telescope Video-out port and
plugged into the correct video input on your
television.
The battery indicator LED
is not in red, even though
the power adaptor is
connected and plugged
into a wall socket.
-or-
The battery is not
charging.
Plugged into the Telescope’s DC-in port (USB
port).
Ensure that the outlet has power and is not
malfunctioning. If the outlet is connected to a wall
switch, make sure that the switch is on.
