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Call the AVPro Team at –North America 877-886-5112 Interna1-605-274-6055
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Check setting on source if available in the menu - see if a lower resolution will pass video.
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Make sure the SYSTEM is compatible with the resolution you are trying to send.
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Now that we have moved to 4K there are a lot of mixed systems out there - make sure
sink, source and repeater are rated for the resolution you are trying to send.
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Make sure HDCP compatibility with all devices.
Troubleshooting with the SIX-G - Inject known resolutions and timings into the suspect system.
Lower the resolution until you can get a test pattern to appear. Test sink and repeater separately
to determine while component is not passing the higher resolution and replace that component.
Sparkles in Picture
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Set source to a lower resolution
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In a distributed system - same thing - set source to lower resolution.
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This is usually a bad HDMI cable or a poorly terminated CAT cable or inferior CAT cable.
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The higher the bandwidth the signal the more critical cable selection becomes.