9.6 Is Your Amazon Fire Lost or Stolen?
Should the worst come to worst and your Amazon Fire is sadly no longer in your possession, you
should take immediate steps to disassociate your account from the device.
In order to do this, you will first need to head to
www.amazon.com/
manageyourkindle
and
Deregister your device
. This is important: Any activity by a thief even on
a previously-locked Amazon Fire will be attributed to your account and credit card. Cancelling
any book/magazine subscriptions on the same page is also a good idea — this will save you
money for items that you may not get to enjoy.
10. Troubleshooting the Amazon Fire
From time to time, you might run into a few problems running your Amazon Fire. You might
experience slow transitions between screens, perhaps, or have problems running particular
apps, games, or even videos.
While battery management is a vital aspect of troubleshooting problems (many issues can be
fixed with a full charge) there are plenty of other tips and tricks that you can use to overcome
any issues that you might face as a Amazon Fire user.
10.1 Restart the Device!
Should your Amazon Fire freeze or lock up, or if apps fail to respond correctly and you cannot
return to the Newsstand, then there is only one thing that you can do — turn it off and back on
again! There are two ways of doing this, the
“
normal
”
way and the
“
desperate
”
way.
However, before performing this step, you will need to ensure that your Amazon Fire has enough
charge to cope. A frozen device could be attempting to fix a problem, processing a lot of data
and therefore draining battery life. As such, you should charge the Amazon Fire for around 30
minutes before performing a Hard Reset.
The normal sequence in this procedure is that when the power button is held, the Amazon Fire
displays a
Shut Down
button for you to tap by way of confirmation. However this might not
happen if the device has frozen, so in this situation, you should use the Hard Reset procedure:
Hold the power button down (for about 20 seconds) until the device powers off.
Powering the device back on, you should find that the majority of issues are now resolved.
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