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Chapter 4—Troubleshooting

Introduction ......................................................................................... 52

Initial Checklist ............................................................................ 52

Common Problems....................................................................... 53

The modem does not respond to commands ............................... 53

The modem dials but cannot make a connection ......................... 55

The modem disconnects while online .......................................... 56

The modem cannot connect when answering .............................. 57

File transfer appears slower than it should .................................. 57

Data is being lost.......................................................................... 58

There are garbage characters on the monitor .............................. 58

Fax and data software wont run at the same time....................... 58

Chapter 5—Warranty, Service, and Tech Support/BBS

Introduction ......................................................................................... 60

Limited Warranty ......................................................................... 60

Online Warranty Registration ...................................................... 61

Technical Support ............................................................................... 62

Recording Modem Information ................................................... 62

Service ................................................................................................. 63

The Multi-Tech BBS ........................................................................... 64

About CompuServe ............................................................................. 66

About the Internet ............................................................................... 66

About the Multi-Tech Fax-Back Service ............................................ 66

Appendix

Appendix A: Regulatory Compliance ................................................. 68

Appendix B: Technical Specifications ................................................ 76

Appendix C: ASCII Conversion Chart................................................ 80

Appendix D: FLASHWINFlash Upgrade ........................................... 81

Index

............................................................................................................. 84

All manuals and user guides at all-guides.com

Содержание MT5634ZPX-PCI

Страница 1: ...Model MT5634ZPX PCI Internal Data Fax Modem Owner s Manual All manuals and user guides at all guides com a l l g u i d e s c o m ...

Страница 2: ...son or organization of such revisions or changes Record of Revisions Revision Description A Manual released 12 15 98 Trademarks of Multi Tech Systems Inc are as follows MultiModem MultiModemII MultiModem Multi Tech and the Multi Tech logo MNP Microcom Network Protocol is a trademark of Microcom Inc Macintosh is a trademark of Apple Computer Inc PC DOS International Business Machines Corporation Pe...

Страница 3: ...the MultiModemZPX PCI 17 External Connections 18 Installing Drivers 19 Verifying Configuration 19 To Remove Previous Modem from Windows 95 21 Is Your MultiModemZPX PCI Ready for Use 21 Operating Your MultiModemZPX PCI 22 Simple Operation 22 Software Configuration 23 Testing Data Functions 23 Testing FAX Functions 25 Testing Voice Function 26 MultiModemZPX PCI s Speakerphone Test 27 Configuring Com...

Страница 4: ... monitor 58 Fax and data software won t run at the same time 58 Chapter 5 Warranty Service and Tech Support BBS Introduction 60 Limited Warranty 60 Online Warranty Registration 61 Technical Support 62 Recording Modem Information 62 Service 63 The Multi Tech BBS 64 About CompuServe 66 About the Internet 66 About the Multi Tech Fax Back Service 66 Appendix Appendix A Regulatory Compliance 68 Appendi...

Страница 5: ...Chapter 1 Introduction and Description All manuals and user guides at all guides com ...

Страница 6: ...s Note Though this modem is capable of 56 Kbps download performance line impairments public telephone infrastructure and other external technological factors currently prevent maximum 56 Kbps connections Your MultiModemZPX PCI offers interactive automatic dialing as well as command mode option configuration You can store two command line telephone numbers of up to 40 characters each in the modem s...

Страница 7: ...with data transmission speeds to 33 6 Kbps while also maintaining compatibility with lower speed modems Supports V 90 K56flex speeds plus 33 6K 31 2K 28 8K 26 4K 24K 21 6K 19 2K 16 8K 14 4K 12K 9 6K 7 2K 4 8K 2 4K 1 2K and 0 300 bps Automatic fallback to slower speeds in noisy line conditions and fall forward to faster speeds as conditions improve line quality monitoring ITU V 42 LAP M and MNP Cla...

Страница 8: ...ord and play back answering machine messages using optional microphone and speaker Remote local telephone answering machine TAM capabilities include voice mail control record playback and call screening Supports the TIA EIA IS 101 AT V voice command set Peripiheral Component Interconnect PCI First developed by companies such as IntelTM AT TTM and Digital Equipment CorporationTM the Peripheral Comp...

Страница 9: ...pport Auto rate speeds to 50 666 downstream support Automatic adapting to digital loss and robbed bit signaling New V 90 rate result codes Downstream Rates Where K56flex provided rates of 32 000 to 56 000 in 2 000 bps increments V 90 provides rates of 28 000 to 56 000 bps in increments of 1 333 bps Upstream Data Rates Upstream V 90 data rates are 4800 to 33600 bps in 2400 bps increments Optional V...

Страница 10: ...hat is in Your Modem Package Your MultiModemZPX PCI package should contain One MultiModemZPX PCI internal fax modem card One MultiModemZPX PCI drivers disk One telephone cable Communications software One brochure with a warranty card This MultiModemZPX PCI Owner s Manual If any one of these items is missing please contact Multi Tech Systems or your dealer distributor All manuals and user guides at...

Страница 11: ...s for those new to online communications concepts Chapter 3 Controlling Your Modem Contains descriptions of the AT commands that control your modem S registers that affect how the commands work and result codes that provide you with operational feedback Chapter 4 Troubleshooting Describes common problems you may have with your modem and how to solve them Chapter 5 Warranty Service and Technical Su...

Страница 12: ...d keys are shown in all caps e g BACKSPACE Function Key Angle brackets indicate a nonliteral entry For example cr represents the carriage return character that is sent by the key labeled Enter on most keyboards D PATH FILENAME File name and or path In the following example a request for a file path is indicated as D PATH FILENAME D is the drive and PATH is the full directory path where the file is...

Страница 13: ...Chapter 2 Installation All manuals and user guides at all guides com ...

Страница 14: ...odem card One MultiModemZPX PCI d rivers disk One telephone cable Communications software This MultiModemZPX PCI Owner s Manual You supply A 100 MHz or faster Pentium PC We recommend a 166 MHz or faster PC for video conferencing Windows 95 installed A 3 5 inch floppy disk drive An empty PCI expansion slot Tools to open your computer The computer s manual A nearby telephone line jack An external sp...

Страница 15: ...k interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use a telephone in the vicinity of a gas leak Installation Overview Installing the MultiModemZPX PCI consists of three steps 1 Installing the modem in the computer 2 Connecting the mod...

Страница 16: ...hones One stereo male to male patch cord One sound card and optional speakers To connect a third party sound card 1 Obtain a stereo male to male patch cord can be purchased at a local PC retail store 2 Place one end of a stereo male to male patch cord into the LINE OUT jack of the MultiModemZPX PCI and the other end into the LINE IN jack of the sound card This allows you to hear the activity of th...

Страница 17: ...lot Remove the expansion slot cover and save the retaining screw 4 Before handling the MultiModemZPX PCI discharge static in your body by touching a metal piece of the computer chassis Carefully remove the MultiModemZPX PCI from its antistatic bag handling it only by the mounting bracket and edges Do not touch the gold plated connectors along the bottom edge 5 Place the MultiModemZPX PCI directly ...

Страница 18: ...ne and speaker with the MultiModemZPX PCI The microphone can be used for recording answering machine messages or for speakerphone use The speaker can be used for playing back messages or for speakerphone use 1 Plug one end of the supplied modular telephone cable into the LINE jack 2 Plug the other end of the phone cable into a working wall jack 3 To connect a telephone to your modem plug the telep...

Страница 19: ... PCI and then displays the Windows 95 desktop 4 Installation of the MultiModemZPX PCI is complete If you plan to use the provided communications software install it now according to the instructions provided in your corresponding software manual Verifying Configuration Windows 95 Plug and Play Use the following procedure to check the assignments Windows has made for your modem 1 Click Start Settin...

Страница 20: ...fo causes Windows 95 to send commands to and receive responses from the modem and to display information about the modem s COM port 9 Write down the modem s port interrupt address and highest speed You will need this information to set up any legacy nonWindows 95 communications software you install Port COM ______ Interrupt _______ Address _______ Speed _______ 10 Click the General tab Select Mult...

Страница 21: ...ox select the old modem 4 Click Remove and then click Close 5 The next time you dial a HyperTerminal connection it selects your new modem and asks you to confirm the selection Is Your MultiModemZPX PCI Ready for Use If you re an experienced modem user you may want only to check your modem s settings for data compression error correction and so on You may find you can get moving quite quickly if yo...

Страница 22: ...to your connection needs and your datacomm software s conventions the software simplifies dialing because you don t have to reconfigure the modem nor have the risk of typing incorrect information Either way be aware that an AT command is the method by which your modem is controlled and must therefore prefix nearly all commands AT stands for attention and alerts the modem that a command follows You...

Страница 23: ...e requirement in your software application enter the following command string to initialize your modem AT F cr This setting configures your modem to operate with defaults set at the facotry These settings work well with most software packages Testing Data Functions You can test the MultiModemZPX PCI s data functions by using HyperTerminal to call the Multi Tech Bulletin Board System BBS and to dow...

Страница 24: ...ess to two areas the Files Menu and News 11 Type F to access the Files Menu then type L twice If you don t type the second L you list all of the files on the BBS 12 To mark the file areas you want to examine type its list number and press ENTER 13 Type L to list all the files in the selected file area Type C to go forward in the file list and P to go back 14 To mark files for download type M and p...

Страница 25: ...ssories Fax and then Compose New Fax 5 The Compose New Fax wizard appears Click Next 6 To send the file to your own fax machine or to another fax modem in your office type the destination name and phone number in the To and Fax boxes 7 Click Add to List then click Next 8 Select a cover page then click Next 9 Type a subject line e g MultiModemZPX PCI Fax Test and a note to go on the cover page then...

Страница 26: ...ltiModemZPX PCI s Answering Machine Test Test the MultiModemZPX PCI s voice function by using the included software to set up the MultiModemZPX PCI as a telephone answering machine Have a friend call and leave a message then play it back Loopback Testing 1 Connect a microphone and speaker to the MultiModemZPX PCI To avoid feedback make sure the microphone and speaker are not placed too close to ea...

Страница 27: ...the MultiModemZPX PCI 2 Click Start Programs Accessories and then HyperTerminal 3 Double click the Multi Tech BBS icon HyperTerminal starts with the Connect dialog box open 4 Click Cancel in the Connect dialog box 5 In the HyperTerminal terminal window type AT FCLASS 8 AT VLS 7 ATDTxxxxxxx dials the phone number xxxxxxx 6 Speak into the microphone to talk to the person on the other end of the line...

Страница 28: ...ke configuration choices specific to the MultiModemZPX PCI For help with other configuration choices refer to the software s manual or online Help Generally your best course is to accept the software s default values 1 Turn on your computer and run your communications software 2 Locate the dialog box or menu that allows you to specify your modem In HyperTerminal select File Properties and then Pho...

Страница 29: ...0 1 to the initialization string Note To change the modem s default initialization string type the new commands in the software s terminal window adding the command W to store the new commands in the modem s nonvolatile memory e g AT FS0 1 W You then can simplify your initialization string to ATZ M 5 If you are using legacy software select the port where the modem is connected normally COM5 6 For ...

Страница 30: ...o a remote MT5634ZPX PCI modem for maintenance or troubleshooting as if you were on site Basic Procedure Use these steps for connections established by the local or by the remoteMulti Tech modem 1 Establish a data connection with a remote MT5634ZPX PCI modem 2 Send three remote configuration escape characters followed by AT and the setup password Then press ENTER Example ATMTSMODEM cr You have fou...

Страница 31: ... any keyboard character and must be one to eight characters long The modem responds with OK 4 The new password is saved automatically You now can enter more AT commands or exit the data communications program The next time you remotely configure the modem you must use the new setup password Note You can only change the setup password locally you cannot do it remotely Also passwords are case sensit...

Страница 32: ...le Document Format PDF files at http www multitech com support manuals _IDCfiles manuals idc You can download the Acrobat Reader to view PDF files you may want to bookmark http www adobe com prodindex acrobat readstep html before following the download link 2 For files with a ZIP extension you can download PKUNZIP EXE to extract the zipped files from ftp ftp multitech com Utilities PKUNZIP EXE 3 U...

Страница 33: ...Chapter 3 AT Commands S Registers and Result Codes All manuals and user guides at all guides com ...

Страница 34: ...e attention code precedes all command lines except A and the escape sequence Command ENTER Key Values n a Description Press the ENTER key to execute most commands Command Detect AT T s call card tone Values n a Description This symbol placed in dialing string enables the modem to detect AT T s call card tones to access user s calling card when originating an online connection ATDT1028806127853500 ...

Страница 35: ...lt none Description Dial telephone number s where s may up to 40 characters long and include the 0 9 A B C and D characters and the L P T V W S comma semicolon and dial string modifiers Dial string modifiers L Redial last number Must be placed immediately after ATD P Pulse dial following numbers in command T Tone dial following numbers in command default V Switch to speakerphone mode and dial the ...

Страница 36: ...to the terminal E1 Do echo keyboard input to the terminal Command Fn Echo Online Data Characters Values n 1 Default 1 Description F0 Enable online data character echo Not supported F1 Disable online data character echo included for backward compatibility with some software Command Hn Hook Control Values n 0 or 1 Default 0 Description H0 Go on hook to hang up H1 Go off hook to make the phone line b...

Страница 37: ...t 1 Description M0 Speaker always off M1 Speaker on until carrier signal detected M2 Speaker always on when modem is off hook M3 Speaker on until carrier is detected except while dialing Command Nn Modulation Handshake Values n 0 or 1 Default 1 Description N0 Modem performs handshake only at communication standard specified by S37 and the B command N1 Modem begins handshake at communication standa...

Страница 38: ...n V0 Displays result codes as digits terse response V1 Displays result codes as words verbose response Command Xn Result Code Selection Values n 0 7 Default 4 Description X0 Basic result codes e g CONNECT does not look for dial tone or busy signal X1 Extended result codes CONNECT 56000 V42bis CONNECT 33600 V42bis etc does not look for dial tone or busy signal X2 Extended result codes with NO DIALT...

Страница 39: ... 1 Description B0 Disable V 32 auto retrain Not supported B1 Enable V 32 auto retrain Command Cn Data Carrier Detect DCD Control Values n 0 or 1 Default 1 Description C0 Force Data Carrier Detect signal high C1 Let Data Carrier Detect follow carrier signal Command Dn Data Terminal Ready DTR Control Values n 0 1 2 or 3 Default 2 Description D0 Modem ignores DTR signal D1 When DTR drops while in onl...

Страница 40: ...e auxiliary relay is never closed J1 Not supported responds ERROR Command Kn Local Flow Control Selection Values n 0 3 or 4 Defaults 3 Description K0 Flow control disabled K3 Enable CTS RTS hardware flow control K4 Enable XON XOFF software flow control Command Mn Communications Mode Values n 0 Defaults 0 Description M0 Asynchronous mode M1 Reserved responds ERROR Command Qn Asynchronous Communicat...

Страница 41: ...n Store Current Configuration Values n 0 Default None Description W0 Store active modem settings in NVRAM load them at power on or following the ATZ command instead of loading the factory defaults from ROM Command Yn Select Stored Configuration for Hard Reset Values n 0 Default 0 Description Y0 Select stored configuration 0 on power up For backward compatibility with some software Y1 Not supported...

Страница 42: ... from the DTE to the remote modem Command Nn Error Correction Mode Selection Values n 0 5 or 7 Default 3 Description N0 Non error correction mode with data buffering same as Q6 N1 Direct mode N2 MNP reliable mode N3 V 42 MNP auto reliable mode N4 V 42 reliable mode N5 V 42 MNP or non error correction same as N3 N7 V 42 MNP or non error correction same as N3 Command Qn Local Flow Control Selection ...

Страница 43: ...Defaults 0 Description X0 Respond to and discard XON XOFF characters X1 Not supported responds ERROR Command Cn Data Calling Tone Values n 0 or 1 Defaults 0 Description C0 Disable V 25 data calling tone C1 Enable V 25 data calling tone Command B View Numbers in Blacklist Values n a Description If blacklisting is in effect this command displays the numbers for which the last call attempted in the p...

Страница 44: ...On underflow the modem sends HDLC flag idle 0x7E to the remote modem This special error correction mode is overridden by any of the following commands F M Q and N ES shows the only allowed value Command S Speaker Codec Loopback Values n a Description Provides a loopback from the microphone to the speaker For testing and debugging only All manuals and user guides at all guides com ...

Страница 45: ...de for the carriage return character S4 decimal 0 127 10 J Sets ASCII code for the line feed character S5 decimal 0 32 8 H Sets ASCII code for the backspace 33 127 character Values greater than 32 disable the backspace character S6 seconds 2 65 2 Sets the time the modem waits after it goes off hook before it begins to dial the telephone number S7 seconds 1 255 50 Sets the time the modem waits for ...

Страница 46: ... 25 data calling tone which allows remote data fax voice discrimination S36 decimal 0 2 1 3 N A This register specifies the action to take in the event of negotiation 4 6 5 7 failure when error control is selected See S48 S37 decimal 0 19 0 S37 sets the maximum V 34 upstream speed that the modem attempts to connect 0 maximum negotiated modem speed 1 reserved 2 1200 75 bps 3 300 bps 4 reserved 5 12...

Страница 47: ...ex enabled with auto matic speed selection maximum negotiated modem speed enabled 2 29 333 3 30 666 4 32 000 5 33 333 6 34 666 7 36 000 8 37 333 9 38 666 10 40 000 11 41 333 12 42 666 13 44 000 14 45 333 15 46 666 16 48 000 17 49 333 18 50 666 19 52 000 20 53 333 21 54 666 22 56 000 S42 decimal 0 1 1 Enables disables the 56K auto rate Retrain and fallback are disabled in data mode 0 disable 1 enab...

Страница 48: ...e length of time in the off line command mode before the modem goes into standby mode A value of zero prevents standby mode a value of 1 4 sets the value to 5 S108 decimal 0 3 6 7 6 Selects the digital loss if using the modem thru a PBX line Default value is 6dB loss the value used when calling from a typical POTS line long distance S109 0 1 2 Sets one of three 56K operating modes K56flex mode V 9...

Страница 49: ...ed at 4800 bps 12 CONNECT 9600 Connected at 9600 bps 13 CONNECT 14400 Connected at 14400 bps 14 CONNECT 19200 Connected at 19200 bps 24 CONNECT 7200 Connected at 7200 bps 25 CONNECT 12000 Connected at 12000 bps 26 CONNECT 16800 Connected at 16800 bps 40 CONNECT 300 Connected at 300 bps 55 CONNECT 21600 Connected at 21600 bps 56 CONNECT 24000 Connected at 24000 bps 57 CONNECT 26400 Connected at 264...

Страница 50: ...CT 37333 Connected at 37333 bps 106 CONNECT 38666 Connected at 38666 bps 107 CONNECT 41333 Connected at 41333 bps 108 CONNECT 42666 Connected at 42666 bps 109 CONNECT 45333 Connected at 45333 bps 110 CONNECT 46666 Connected at 46666 bps 111 CONNECT 49333 Connected at 49333 bps 112 CONNECT 50666 Connected at 50666 bps 113 CONNECT 53333 Connected at 53333 bps 114 CONNECT 54666 Connected at 54666 bps...

Страница 51: ...Chapter 4 Troubleshooting All manuals and user guides at all guides com a l l g u i d e s c o m ...

Страница 52: ... port you chose during setup matches the COM port set in your communications software See Chapter 2 Check that the phone cord between the modem s LINE jack and the wall jack is undamaged and firmly connected to both If you connected a telephone to your modem check that the phone cord between the modem s PHONE jack and the telephone is undamaged and firmly connected to both If you connected a micro...

Страница 53: ...escription in your communications software Reset your modem by sending it an ATZ or AT F command in terminal mode If using legacy software software designed for an older operating system make sure the initialization string includes F as the first command to cancel any leftover commands that could interfere with the modem s operation If you don t get an OK the problem may still be in the communicat...

Страница 54: ... Resources tab to view the port s Input Output range and Interrupt Request If another device is using the same address range or IRQ it appears in the Conflicting Device List Resources are assinged at power up by the computer s BIOS Windows cannot change these resources If the resources assigned to the MultiModemZPX PCI conflict with the resources of another device the resources of the second devic...

Страница 55: ... your building s telephone installation To test the building installation plug a telephone into your modem s telephone wall jack and listen for a dial tone If you hear a dial tone your modem may be installed behind a company phone system PBX with an internal dial tone that sounds different from the normal dial tone In that case the modem may not recognize the dial tone and may treat it as an error...

Страница 56: ...so try calling the number on your telephone If you hear harsh sounds then another modem is answering the call the modems may be having problems negotiating due to modem incompatibilities or line noise Try connecting at a lower speed by setting register S37 to a lower rate e g by typing ATS37 11 in the terminal window and pressing ENTER and then calling again The modem disconnects while online If y...

Страница 57: ... again If you were online with a BBS or commercial online service it may have hung up because of lack of activity on your part or because you exceeded your time limit for the day Try again The modem cannot connect when answering Auto answer may be disabled Turn on auto answer in your data communications program or send the command ATS0 1 to your modem in terminal mode File transfer appears slower ...

Страница 58: ...e Enable error correction if it is disabled Or hang up and call again you may get a better connection At speeds above 2400 bps the remote modem may not use the same transmission or error correction standards as your modem Try connecting at a slower speed or disabling error correction With no error correction however line noise can cause garbage characters Try entering the V View Parameters command...

Страница 59: ...Chapter 5 Warranty Service and Tech Support BBS All manuals and user guides at all guides com ...

Страница 60: ... of shipment limited to customers in the U S Canada Mexico and United Kingdom For customers in all other countries due to certain legal restrictions MTS warrants that this product will be free from defects in material or workmanship for a period of five years from the date of purchase or if date of purchase is not provided five years from the date of shipment unless otherwise limited or prohibited...

Страница 61: ...nd of the purchase price Defective products must be returned by Customer to MTS s factory with transportation prepaid MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS Online Warranty Registration To register your Multi Tech product online click the following link http www multitech com register htm All m...

Страница 62: ..._________________ Firmware version _______________________________________ Software version _______________________________________ COM port no __________________________________________ IRQ setting ____________________________________________ The modem model and serial numbers are silk screened on your modem The software versions are printed on the diskette labels Type ATI1 cr in terminal mode to...

Страница 63: ...s To return a modem for repair from inside the USA no RMA is required simply send it to us freight prepaid Include a description of the problem return billing and shipping addresses check or purchase order for out of warranty repairs and name of the technical support specialist you spoke to if possible Send modems that require repairs to the following address Multi Tech Systems Inc 2205 Woodale Dr...

Страница 64: ...5 3702 international and local 3 At the prompts type your first name last name and password then press ENTER If you are a first time caller the BBS asks if your name is spelled correctly If you answer yes a questionnaire appears You must complete the questionnaire to use the BBS on your first call 4 Press ENTER until the Main Menu appears From the Main Menu you have access to two areas the Files M...

Страница 65: ...nd pressing ENTER 3 Enter L to list all the files in the selected file areas Enter C to go forward in the file list and P to go back 4 To mark one or more files for download type M press ENTER type the list numbers of the files and press ENTER again 5 Enter D A list of the files you marked appears Enter E if you want to edit the list otherwise enter D again to start the download process 6 Select a...

Страница 66: ...rms email_tech_support htm Multi Tech s web site is located at http www multitech com An ftp site is located at ftp ftp multitech com The ftp server mirrors the Multi Tech BBS About the Multi Tech Fax Back Service Multi Tech s fax back system provides 24 hour access to sales marketing and technical literature Dial 612 717 5888 follow the voice prompts and document number 10 for a catalog of availa...

Страница 67: ...Appendix All manuals and user guides at all guides com ...

Страница 68: ...is equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary 5 The telephone company may make cha...

Страница 69: ...awful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains the following information Date and time the message is sent Identification of the business or other entity or other individual sending the message Telephone number of the sending machine or such business other entity or individual This information is to ...

Страница 70: ...e customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user...

Страница 71: ... by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that of which the receiver is connected Consult the dealer or an experienced radio TV technician ...

Страница 72: ... Modem power consumption 1 2 Watts In order to maintain the independent approval of this card it is essential that when other option cards are introduced which use or generate a hazardous voltage the minimum creepages and clearances specified in the following table are maintained A hazardous voltage is one which exceeds 42 4 VAC peak or 50 VDC If you have any doubt seek advice from a competent eng...

Страница 73: ...h use or generate hazardous voltage This apparatus has been approved for the use of the following Auto calling Loop disconnect and MF dialing Phone number storage and retrieval by a predetermined code Operation in the absence of proceed indication Detection of initial and secondary proceed indication Automatic storage of last number dialed Tone detection busy Auto clear from the originating end DT...

Страница 74: ...ver is fastened to the modem card by means that will only allow a tool to remove the cover Warning Removal of the protective cover will affect product safety and user safety requirements EMC Safety and Terminal Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives Council Directive 89 336 EEC of 3 May 1989 on the approxim...

Страница 75: ...lse answer condition Should such problems occur the user should NOT contact the Telecom Faults Service The preferred method of dialing is to use DTMF tones as this is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges WARNING NOTICE No 111 or other calls can be made from this device during a mains power failure All manuals and user guides at al...

Страница 76: ...tibility V 90 K56flex ITU V 34 extended V 34 ITU V 32bis V 32 V 22bis V 21 V 22 V 23 Bell 212 and 103 ITU V 42 V 42bis Fax Compatibility ITU Group 3 T 4 T 30 V 21 V 27ter V 29 V 17 and TIA EIA 578 Class 1 Class 2 Voice Compatibility TIA EIA IS 101 H 324 V 8 V 25ter V 80 Voice Mode Sampling Up to 44 100 kHz down sampled to 11 025 kHz Error Correction ITU V 42 LAP M and MNP Classes 2 4 Data Compress...

Страница 77: ...ble autodial redial pulse or tone dial dial pauses call status display auto parity and data rate selection keyboard controlled modem options and nonvolatile memory and on screen displays for modem parameters Command Buffer 40 characters Data Modulations FSK at 300 bps DPSK at 1200 bps QAM at 2400 4800 and 9600 bps non trellis QAM with trellis coded modulation TCM at 9600 12 000 14 400 16 800 19 20...

Страница 78: ...025 Hz space Receive Answer 1270 Hz mark 1070 Hz space Fax Carrier Frequencies V 21 CH2 half duplex 1650 Hz mark 1850 Hz space for Transmit Originate 1650 Hz mark 1850 Hz space for Transmit Answer V 27ter 1800 Hz Originate Answer V 29 QAM 1700 Hz Originate Answer V 17 TCM 1800 Hz Originate Answer Diagnostics Power on self test POST and local analog loop Transmit Level 10dB Frequency Stability 0 01...

Страница 79: ...peakers Cables One RJ 11 phone cable Environmental Temperature range 0 to 50 C 32 to 120 F humidity range 20 90 non condensing Power Requirements 150 mA 5 VDC 5 mA 12 VDC Dimensions 0 7 W 4 8 H 5 8 L 1 8 cm 12 2 cm 14 7 cm Limited Warranty 10 years All manuals and user guides at all guides com ...

Страница 80: ...14 20 4 34 52 T 54 84 t 74 116 U NAK 15 21 5 35 53 U 55 85 u 75 117 V SYN 16 22 6 36 54 V 56 86 v 76 118 W ETB 17 23 7 37 55 W 57 87 w 77 119 X CAN 18 24 8 38 56 X 58 88 x 78 120 Y EM 19 25 9 39 57 Y 59 89 y 79 121 Z SUB 1A 26 3A 58 Z 5A 90 z 7A 122 ESC 1B 27 3B 59 5B 91 7B 123 FS 1C 28 3C 60 5C 92 7C 124 GS 1D 29 3D 61 5D 93 7D 125 RS 1E 30 3E 62 5E 94 7E 126 _ US 1F 31 3F 63 _ 5F 95 DEL 7F 127 N...

Страница 81: ...ASHWIN ZIP and the downloaded HEX file to a temporary directory 2 After unzipping FLASHWIN ZIP run FLASHWIN by double clicking on its icon or file name 3 Select the COM port your modem is on and the speed at which you want to program 4 Enter the name and path of the HEX file you want to load into the modem 5 After you verify your selections click Perform Flash to load the firmware into the modem 6...

Страница 82: ...82 MT5634ZPX PCI Owner s Manual All manuals and user guides at all guides com ...

Страница 83: ...Index All manuals and user guides at all guides com ...

Страница 84: ...36 F 36 H 36 I 62 L 37 M 37 N 37 O 30 32 37 Q 38 S 38 S 38 V 38 X 38 55 Y 39 Z 39 AT T call card tones 34 36 attention code 34 Auto answer 45 B backspace character 45 BBS Multi Tech 64 81 timeout 57 Bell 212A mode 35 blacklist 43 break signal 42 C call waiting 30 56 carriage return character 45 COM port installation 19 comma pause 45 commands Answer 34 Async Communications Mode 40 Auxiliary Relay ...

Страница 85: ...to Data Mode 37 Select Stored Configuration 41 Self Test 41 Set Break Control 42 Set Register Value 38 Speaker Codec Loopback 44 Store Current Configuration 41 Store Telephone Number 41 V 22bis Guard Tone 40 V 32 Auto Retrain 39 View Current Configuration 41 View Numbers in Blacklist 43 XON XOFF Pass Through 43 CompuServe 58 66 configuration selecting 41 storing 41 viewing 41 configuring communica...

Страница 86: ...acter 45 loopback test 26 M manual conventions 12 maximum dial rate S37 46 Microsoft Fax 25 26 accessing 26 MNP 5 data compression 7 43 57 MNP error correction 7 42 Multi Tech fax back service 66 Multi Tech BBS 64 81 MultiModemZPX operation 22 O on hook off hook 36 online command mode 37 outside line dialing 30 P package contents 8 pause dialing 45 phone line connection 18 Plug and Play 7 port add...

Страница 87: ... electricity precautions 17 storing current configuration 29 telephone numbers 8 41 synchronous buffered mode 44 T technical specifications 76 technical support 62 66 telephone cable 18 telephone numbers storing 8 testing data functions 23 fax functions 25 voice functions 26 tones dialing 46 troubleshooting 20 typographic conventions 12 U upgrading the modem 81 V V 22 mode 35 V 25 43 V 34 modulati...

Страница 88: ...Owner s Manual 88 MT5634ZPX PCI Windows 95 drivers 19 installing 19 removing 21 World Wide Web 66 X Xmodem 57 Y Ymodem G 57 Z Zmodem 57 All manuals and user guides at all guides com ...

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