Chapter 5 – Callback Security
This
chapter
describes
how
to
use
callback
security
with
your
modem.
Callback
security
protects
your
network
from
unauthorized
access
and
helps
control
long
‐
distance
costs.
When
callback
security
is
enabled,
all
callers
are
requested
to
enter
a
password.
If
a
valid
password
is
received,
the
modem
hangs
up
and
returns
the
call
by
dialing
a
phone
number
that
is
stored
with
the
password.
The
person
being
called
back
must
then
enter
the
password
a
second
time
to
establish
a
connection.
Up
to
30
callback
passwords
and
dialing
strings
can
be
stored
in
the
modem.
Each
dialing
string
can
be
up
to
34
or
35
characters
long
and
can
contain
commands
as
well
as
phone
numbers.
For
mobile
callers,
the
dialing
string
can
be
programmed
to
allow
the
caller
to
bypass
the
stored
callback
number
by
entering
a
temporary
callback
number,
to
enter
an
extension
at
the
callback
number,
or
to
make
a
direct
connection
without
callback.
For
local
security,
the
passwords
and
dialing
strings
that
are
stored
in
the
modem
are
protected
from
tampering
by
a
setup
password,
which
you
should
change
when
you
set
up
the
modem.
You
can
further
protect
the
modem
against
tampering
by
disabling
its
ability
to
respond
to
most
AT
commands.
To
check
for
attempted
break
‐
ins,
you
can
request
the
modem
to
display
the
number
of
failed
password
attempts.
Your
modem
was
shipped
with
a
default
setup
password
(MTSMODEM).
The
same
password
is
used
for
both
callback
security
and
remote
configuration
(Chapter
4).
Because
anyone
who
has
access
to
this
guide
has
access
to
the
default
password,
you
should
change
the
password
during
your
initial
setup.
Changing
the
Setup
Password
1.
Open
a
data
communications
program
such
as
HyperTerminal.
2.
In
the
terminal
window,
type
AT#SMTSMODEM
(or
AT#S
xxxxxxxx
if
you
have
replaced
the
MTSMODEM
password
with
xxxxxxxx
).
Press
E
NTER
.
The
modem
responds
with
OK
if
the
setup
password
is
correct
and
ERROR
if
it
is
wrong.
3.
To
change
the
password,
type
AT#S=
xxxxxxxx
,
where
xxxxxxxx
stands
for
the
password,
and
then
press
E
NTER
.
The
password
can
include
any
keyboard
character,
and
can
be
up
to
eight
characters
long.
The
modem
responds
with
OK
.
4.
The
new
password
is
saved
automatically.
You
can
now
either
enter
more
AT
commands
or
exit
the
data
communications
program.
The
next
time
you
wish
to
set
up
the
modem,
you
must
use
the
new
password.
Note:
Passwords
are
case
‐
sensitive.
Turning
Callback
Security
On
and
Off
Callback
security
must
be
turned
on
to
enter
many
callback
security
commands.
1.
Open
a
data
communications
program
such
as
HyperTerminal.
2.
In
the
terminal
window,
type
AT#S
xxxxxxxx
,
where
xxxxxxxx
is
your
password.
Press
E
NTER
.
The
modem
responds
with
OK
if
the
setup
password
is
correct
and
ERROR
if
it
is
wrong.
18
Multi
‐
Tech
Systems,
Inc.
MT9234ZBA
‐
Series
User
Guide