ISSUE
Nothing works
Burners do not light or
do not burn evenly
Burner flames very
large and yellow
Sparking but no flame
ignition
Igniters spark continu-
ously after flame
ignition
POSSIBLE CAUSE
Oven is not connected to
the electrical power.
Power supply is not
energized.
Plug on range is not
completely inserted in the
electrical outlet.
Burner ports/holes on the
side of the burner may be
clogged.
Burner ports/holes are
clogged.
Burner heads or burner
caps are not positioned
properly.
Cooktop is being operated
with the wrong type of gas.
Regulator is not installed,
is faulty, or is set for the
wrong type of gas.
Gas shut-off valve is in the
‘OFF’ position.
Power supply polarity is
reversed.
Igniters are wet or dirty.
SOLUTION
Have oven connected to a
properly sized electrical
power supply by a qualified
electrician.
Have an electrician check the
power supply, including the
house circuit breaker, wiring
and fuses.
Make sure the unit is properly
connected to the power
supply.
Remove the burner heads
and clean them. Check the
igniter area for burned-on
food or grease.
Clean burner head ports with
straightened paper clip,
needle, or wire.
Remove and carefully
re-install burner head and
caps.
Ensure that the type of
cooktop matches the natural
gas supply.
Check installation, replace
regulator, or set regulator for
proper gas.
Turn shut-off valve to the
‘ON’ position.
Have polarity corrected.
Dry or clean igniters. Use a
hair dryer, if desired.
Burner flame goes out
at low setting
Oven will not heat
Foods over-cooked or
under-cooked
One of the oven lights
does not come on, but
oven works
‘Cracking’ or ‘Popping’
sound
Low gas supply pressure.
Air intake holes around
burners are obstructed.
No Power Supply (Oven
light and Igniters do not
come on either).
Incorrect cooking time or
temperature.
The light bulb is loose.
The light bulb has blown.
This is the sound of metal
heating and cooling.
Contact gas company.
Remove obstruction.
Check that the circuit breaker
hasn’t tripped and there is no
power outage in your area.
Adjust time, temperature, or
rack position.
See ‘Cleaning’ instructions to
check bulb is securely in
socket. If not replace.
This is normal.
SPECIFICATIONS
NG:
Input Pressure 7 inch Output Pressure 5 inch
LP:
Input Pressure 11 inch Output Pressure 10 inch
Total BTU:
103,000
Igniter:
120V, 60Hz, 3 Amp
Oven:
120V, 60Hz, 5.0 Amp
Oven Fan:
120V, 60Hz, 0.53 Amp
Oven Lights:
120V, 60Hz, 0.2 Amp, 25 W
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