2016 Elite Bubble & Jet Spa Service manual
MSpa website: www.the-mspa.com
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10.4.
Question:
Is there a video available to show how to set up the spa?
Answer: Yes. The spa setup DVD is included in the spa package. You may also visit the website as
www.the-mspa.com for solutions to your questions.
10.5.
Question:
Why does the bubbling stop working suddenly?
Answer: It is normal. As our spa is designed to have automatic stop of the bubbling function.
For the bubble spa, the bubbling function will stop working for 10 minutes after having worked 20
minutes and needs to be restarted by pushing the bubble function button manually.
10.6.
Question:
What is wrong when the control panel display such code as “E0”, “E1”,”E2”, “E3” or “E4”?
Answer: Please see the attached troubleshooting guides to find out the error code checking flow steps.
10.7.
Question:
How much does it cost to run?
Answer: With a full function and half an hour use, the MSpa will cost approximately
￡
5 or €3.2 per day. Each
function on the pump/uses the following:
Massage: 0.5-0.72kW/hr
Filter: 0.035-0.06kW/hr
Heater: 6.75-1.5kW/hr
10.8.
Question:
What if I already screw off the inlet and outlet when the product was full with water? Did I hurt the
engine?
Answer: No, it’ll not hurt the engine, but the water leakage is a big problem, which would damage or cause
electric shock if there is any other electrical equipment around the spa.
10.9.
Question:
Where to buy filters cartridges?
Answer: Please contact the local dealer who you’ve bought the Mspa from for the filter cartridges, or contact the
local service center, the last option is to email Mspa China: [email protected]
10.10.
Question:
Why bubble cannot adjust 3 level when open Jet function?
Answer: Bubble button can only be adjusted between L1(300W) and L2 (500W) while the Jet function is on. JET
function will shut down automatically after one-hour continuous operation.
10.11.
Question:
Why bubble function stop working?
Answer: The bubbling massage function will be shut down automatically after every 20 minutes operation for
safety concern. It can not be operated within 10 minutes after shut down.
10.12.
Question:
Why ozone function cannot work when I use the spa?
Answer: For bathers' safety concern, the ozonator cannot be operated at the same time when the Bubble or Jet
function is on. The Ozonator will be off automatically after operating for 2 hours. Ozone output is
30-50mg/Hr.
