MCharger_Easy_S_ENG
Copyright © 2022
Page 26
D
Diagnosis
If an error occurs, the wallbox signals it with a beep and a corresponding message on the display. In
addition, an error ID is displayed, with the help of which the malfunction can be determined more
precisely. The following figure and table provides information on the possible errors and how to fix
them
:
ErrorID
Description
Troubleshooting
0001
A fault stream has been
detected
DANGER
! Disconnect the power supply to the
wallbox and secure it against being switched on again.
Then disconnect the charging cable from the vehicle.
Contact the electrician who installed the wallbox.
0002
Vehicle faults detected
The vehicle does not communicate as expected. Check
if an error is emitted by the vehicle. If this is not the
case, disconnect the charging cable from the vehicle.
Restart the charging process. If the error persists, refer
to the operating instructions of your vehicle and
contact your supplier of the wallbox or the vehicle
brand dealership. Provide the corresponding error IDs
from the wallbox and the vehicle.
0010
Temperature error
The temperature is outside of the wallbox
manufacturer's specification. Check the requirements
from the chapter "Installation site requirements", and
the temperature range on the Nameplate. Let the
wallbox cool down and start the charging again. If the
error persists, contact your wallbox supplier and
provide the error ID.
0020
Compatibility errors
The connected vehicle has requested ventilation. This
operating mode is not supported. See the chapter
"Intended use".
0040
Vehicle faults detected
The vehicle does not behave as expected and exceeds
the permissible charging current. Disconnect the
charging cable from the vehicle. Restart the charging
process. If the error persists, refer to the operating
instructions of your vehicle and contact the vehicle
brand dealership or your wallbox supplier. Provide the
corresponding error IDs from the vehicle and the
wallbox..