RelayDoc User Manual
Page 32
Version 1.25
Filename: RelayDoc User Manual v1.25.docx
© MRD Rail Technologies Pty Ltd
14Sep2017
COMMERCIAL IN CONFIDENCE ©2016 MRD RAIL TECHNOLOGIES PTY LTD WWW.MRD.COM.AU +61 7 3821 5151
12.
W
ARRANTY
Congratulations on choosing an MRD RelayDoc-HV.
MRD Products are designed and manufactured to the highest standards: your RelayDoc-HV is
backed with a ONE YEAR Warranty covering materials or manufacturing defects, commencing
on the date of customer receipt.
Please record your product details below.
Model
Serial Number
HW Version
Date of Purchase
Supplier
RelayDoc-HV __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ /__ __/20__ __
Conditions
MRD warrants your new RelayDoc-HV device shall be free of material or manufacturing defects and
shall operate as designed, when installed, used, and maintained according to the applicable
Installation Guide, Technical Data Sheet, and User Manual.
This warranty does not cover:
•
Normal wear and tear
•
Problems not caused by materials or manufacturing defects
•
Damage caused in-transit, by fluid ingress, by accident, or intentionally
•
Damage resulting from installations or applications not expressly approved by MRD
•
Devices that are altered in any way, including software or removal of the serial number
•
Any other event, act, default or omission beyond MRD’s control.
In the event of a possible warranty claim, immediately
stop using the device and contact your
supplier for assistance.
It may be possible to solve the problem without returning the device.
Returns
Do not return the device unless authorised by your supplier. If a return is required, it is your
responsibility to pack the device for safe shipping, and to ship the device as instructed by your
supplier. Return shipping is at your expense.
MRD will inspect returned devices. We will repair or replace devices or parts of devices that are found
defective due to material or manufacturing faults. We will quote to repair other problems, if
requested. We will return devices determined to be No Fault Found, at your expense.
Limited Liability
The benefits provided by this warranty are in addition to other rights and remedies available to the
consumer under the law. In no instance shall MRD be liable for consequential damages.
For Australia Only
MRD Rail Technologies Pty Ltd goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
This warranty is offered by:
MRD Rail Technologies Pty Ltd
235 South St, Cleveland. QLD.
4163. Australia.
+61 7 3821 5151