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Security
To unlock your phone screen, press the Power key to
wake the touchscreen display, then perform the unlock
procedure required by the lock screen (slide, face
unlock, pattern, PIN, or password).
Can’t unlock your phone?
Face unlock:
If your phone doesn’t recognize your face,
you’ll be prompted to enter your backup pattern or PIN
code to unlock it.
Pattern, PIN, or password:
If you forget your pattern,
PIN, or password, contact your service provider.
Reset
To reset your phone to factory settings and erase all the
data on your phone, touch Menu
>
System settings
>
Back up & reset
>
Factory data reset
>
Reset phone
.
Warning:
All data on your phone will be deleted.
(Nothing on the microSD memory card is deleted.)
Remote wipe a lost or stolen phone
Don't you just hate it when your life is on your phone
and it all goes wrong? Lost, or even worse—stolen! If
necessary, you can use your email account on a
Microsoft™ Exchange ActiveSync 2007 server to clear
the personal data from your phone and an installed
microSD memory card.
You need to be assigned permissions before you can
remote wipe data from your phone and microSD card.
Contact your IT system administrator for the information
and permissions you need to perform the remote wipe
procedure.
Warning:
All downloaded apps and user data on your
phone and microSD card will be deleted.