Warranty Information
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SVG7782 Wireless Voice Cable Modem Gateway
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User Guide
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591429-001-a
This document is uncontrolled pending incorporation in a Motorola CMS
Warranty Information
SURFboard SVG7782 Wireless Voice Cable Modem Gateway
Motorola Mobility, LLC (“Motorola”)
Retail Purchasers
: If you purchased this Product directly from Motorola or from an authorized
Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product,
excluding Software, will be free from defects in materials and workmanship under normal use, and (B)
with respect to Software, (i) the media on which the Software is provided will be free from defects in
material and workmanship under normal use, and (ii) the Software will perform substantially as
described in its documentation. This Limited Warranty to you, the original end user customer,
continues (A) for Software and the media upon which it is provided, for a period of ninety (90) days
from the date of purchase from Motorola or an authorized Motorola reseller, and (B) for the Product
(excluding Software), for a period of one (1) year from the date of purchase from Motorola or from an
authorized Motorola reseller. To take advantage of this Limited Warranty or to obtain technical support,
you must call the Motorola toll-free phone number
1-877-466-8646
. Technical support charges may
apply. Motorola’s sole and exclusive obligation under this Limited Warranty for retail sales shall be to
repair or replace any Product or Software that does not meet this Limited Warranty. All warranty claims
must be made within the applicable Warranty Period.
Cable Operator or Service Provider Arrangements.
If you
did not
purchase this Product directly
from Motorola or from a Motorola authorized retail reseller, Motorola does not warrant this Product to
you, the end-user. A limited warranty for this Product (including Software) may have been provided to
your cable operator or Internet Service Provider (“Service Provider”) from whom you obtained the
Product. Please contact your Service Provider if you experience problems with this Product.
General Information. The warranties described in this Section shall not apply: (i) to any Product
subjected to accident, misuse, neglect, alteration, Acts of God, improper handling, improper transport,
improper storage, improper use or application, improper installation, improper testing or unauthorized
repair; or (ii) to cosmetic problems or defects which result from normal wear and tear under ordinary
use, and do not affect the performance or use of the Product. Motorola’s warranties apply only to a
Product that is manufactured by Motorola and identified by Motorola owned trademark, trade name or
product identification logos affixed to the Product. Motorola does not warrant to you, the end user, or
to anyone else that the Software will perform error free or without bugs.
MOTOROLA IS NOT RESPONSIBLE FOR, AND PROVIDES “AS IS” ANY SOFTWARE SUPPLIED BY
3RD PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION (“WARRANTY INFORMATION”),
THERE ARE NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED OR
STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED
IN THE UNIFORM COMMERCIAL CODE. Some states do not allow for the exclusion of implied
warranties, so the above exclusion may not apply to you.
What additional provisions should I be aware of? Because it is impossible for Motorola to know the
purposes for which you acquired this Product or the uses to which you will put this Product, you
assume full responsibility for the selection of the Product for its installation and use. While every
reasonable effort has been made to insure that you will receive a Product that you can use and enjoy,
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