Introduction
Installation
Troubleshooting
Glossary
License
SBV5120 VoIP Cable Modem User Guide
43
Running the Motorola USB Driver Removal Utility
Before running the Motorola USB Driver Removal Utility, you must run the Windows Device Manager by
performing
one
of:
•
“Removing the USB Driver from Windows 98 Second Edition or Windows Me”
on page 37
•
“Removing the USB Driver from Windows 2000”
on page 38
•
“Removing the USB Driver from Windows XP”
on page 40
To run the Motorola USB Driver Removal Utility:
1
Insert the
SURFboard VoIP Cable Modem
CD-ROM in the CD-ROM drive. After a short time, a window with
language choices is displayed.
2
Press the
Esc
key on the keyboard to exit the start-up screens.
3
To start Windows Explorer, click
Start
and select
Run.
On the Run window, type
explorer
and click
OK
.
4
Double-click
My Computer
.
5
Double-click the
Motorola
CD icon (D: in the image).
6
Double-click
remove
or
remove.exe
to run the Remove utility from the
SURFboard VoIP Cable Modem
CD-ROM. The Motorola USB Driver Removal window is displayed.
Be sure the USB cable is disconnected.
Your Windows Explorer may appear different than in the image on this page. There are
variations between Windows versions and you can configure Windows Explorer as you like.