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13 en Safety, Regulatory, & Legal
Motorola Limited Warranty for the United States and Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility LLC warrants its mobile telephones (“Products”), Motorola-branded
or certified accessories sold for use with these Products (“Accessories”), and Motorola software contained on CD-ROMs or other
tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under
normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as
follows to new Motorola Products, Accessories, and Software purchased by consumers in the United States or Canada, which are
accompanied by this written warranty:
Products and Accessories
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from
coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered
by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such
as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the
fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of non-Motorola branded or
certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are
excluded from coverage.
Products Covered Length of Coverage
Products and Accessories as defined above, unless
otherwise provided for below.
One (1) year from the date of purchase by the first consumer
purchaser of the product unless otherwise provided for below.
Decorative Accessories and Cases. Decorative
covers, bezels, PhoneWrap™ covers and cases.
Limited lifetime warranty for the lifetime of ownership by the
first consumer purchaser of the product.
Monaural Headsets. Ear buds and boom headsets that
transmit mono sound through a wired connection.
Limited lifetime warranty for the lifetime of ownership by the
first consumer purchaser of the product.
Products and Accessories that are Repaired or
Replaced. The balance of the original warranty or for ninety (90) days
from the date returned to the consumer, whichever is longer.
2014.04.10