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App and Firmware Upgrades

29

ENGLISH

6. App and Firmware Upgrades 

6.1

App Upgrade

You can find the latest version of Hubble App by visiting your mobile device’s 
app store (e.g.: iTunes App Store, Google Play

TM

). From there, you can see 

what's new with the app and install the latest version.

Occasionally, Hubble Server will send you notifications that a newer version of 
the Hubble app is now available. While some of the upgrades simply keep your 
system running efficiently, some are critical to system functionality. We strongly 
recommend that you complete the upgrade as soon as possible. 

Software Upgrade will only be performed in Wi-Fi

®

 mode. 

6.2

Firmware Upgrade

The Pet Camera is BLE-enabled and has over-the-air firmware upgrade 
capability. Firmware updates will be sent to the Pet Camera via Hubble App. 
Please follow the app instructions for upgrade.

Note

Firmware upgrades will not be performed automatically. You need to confirm
the upgrade by following the procedures shown on the app. Your Pet Camera
must be connected to its registered Wi-Fi

®

 

router for firmware upgrade.

 

Содержание SCOUT5000

Страница 1: ...User s Guide Wearable Smart Device with HD Camera and Wi Fi Internet Viewing Model SCOUT5000 The features described in this User s Guide are subject to modifications without prior notice ...

Страница 2: ...ser Guide provides you with all the information you need to get the most from the product As part of our ongoing efforts to improve our products features and on screen displays may change from time to time We recommend you visit our website www motorolahome com help to get the latest User Guide Before using this product Verify you have the most current version of the User Guide We recommend you re...

Страница 3: ... what your dog sees Activate local recording Transmit voice wirelessly 5 White LED Light The LED works as a torch light to help you locate your dog at night or in low light areas 6 Speaker Two way communication 7 Status Indicator LED Lights up in solid green when it is powered on Lights up in solid red when charging Blinks in green when it is connected to a smart device 8 Integrated Memory Local r...

Страница 4: ...tant guidelines when using the Pet Camera Do not make your dog wear the Pet Camera for more than 12 hours continuously to avoid possible skin irritation Do not connect a leash to the Pet Camera When connecting a separate collar for the leash make sure that it does not add pressure on the Pet Camera Check the contact area on your dog s neck for signs of irritation If there is a rash or sore discont...

Страница 5: ...Camera to your Hubble Account 13 4 4 User Account and Camera Setup on iOS Devices 14 4 5 Connecting the Pet Camera to another iOS Device 15 4 6 Add additional Pet Camera to your Hubble Account 15 5 Overview of the Features in Hubble App 16 5 1 Modes of Operation 16 5 2 Wi Fi Local Mode 18 5 3 Wi Fi Direct Mode 19 5 4 Mobile Connection Mode 21 5 5 Camera Settings 24 5 6 Account Settings and About 2...

Страница 6: ... Never use extension cords with Power Adapters Do not touch the plug contacts with sharp or metal objects Keep this User s Guide for future reference WARNING As with any electrical device supervision of your pet s usage should be exercised until your pet is acclimated to the product If your pet is prone to chewing we strongly recommend that you keep this and all other electrical devices out of its...

Страница 7: ...hrome 24 Internet Explorer 9 Safari 6 Java 7 Firefox 18 0 Adobe Flash Player 15 0 Android System Version 4 2 or above iOS Version 7 0 or above High Speed Wi Fi Internet At least 0 6 Mbps upload bandwidth per Pet Camera you can test your internet speed on this site http www speedtest net ...

Страница 8: ...000mA The average battery life is approximately 2 weeks depending on usage The Pet Camera will emit beep tones when the battery is low To conserve battery life press and hold the POWER KEY to switch off the Pet Camera when it is not in use 3 2 Attaching the Adjustable Strap to the Pet Camera 1 Set the Pet Camera facing down 2 With the front side of the buckle facing down thread the strap through t...

Страница 9: ...f the strap until the desired level of tightness is reached and push the retainer bar through the nearest strap hole then insert the strap through the remaining strap buckle to secure it 5 Check to ensure that the Pet Camera is centered underneath the neck of your dog 6 Check the fit again after your dog has worn the Pet Camera for several minutes or as your dog gets more comfortable with it Note ...

Страница 10: ...icator LED Note All LEDs will cease to flash after 10 minutes of continuous flashing in any mode LED Behavior Description Flashes Blue Device is connecting to mobile network Solid Blue Device is now connected to mobile network Flashes Blue and Green Device is ready to make a Wi Fi Direct connection Flashes Green Device is now connected to Wi Fi network Device is searching for network connection Fl...

Страница 11: ... insert the plug into the micro USB socket on the Pet Camera Press and hold the POWER KEY for approximately 3 seconds to switch it on When switched on the LED lights up in solid green and a message indicating that the device is ready for connection is played The Pet Camera must be within range of the Wi Fi router with which you want to connect Make sure that you have the password of the router for...

Страница 12: ... device is connected to your Wi Fi router Run Hubble for Petcam App Tap Get Started enter your account information read through the Terms of Service then select I agree to the Terms of Use before you tap Create account Note If you already have a Hubble App account please select Already have an Account to go to the next step 4 1 3 Powering On the Pet Camera Connect the power adapter to an electrica...

Страница 13: ...w Camera to go into live streaming mode 4 2 Connecting the Pet Camera to another Android Device If you want to add the Pet camera to another Hubble account you have to remove it from the original account before adding into another account see Reset or remove a Pet Camera from your Hubble Account on 5 7 Download and install Hubble for Petcam app on another Android device Run Hubble for Petcam app o...

Страница 14: ...o your Wi Fi Router Run the Hubble for Petcam App Enter your account information read through the Terms of Service and then select I agree to the Terms of Service before you tap Create Note If you already have a Hubble App account please select Already have an Account to go to the next step 4 4 3 Powering On the Pet Camera Connect the power adapter to an electrical outlet and insert the plug into ...

Страница 15: ...ng from the first bullet point Tap View Live Camera to go into live streaming mode 4 5 Connecting the Pet Camera to another iOS Device If you want to add the Pet camera to another Hubble account you have to remove it from the original account before adding into another account see Reset or remove a Pet Camera from your Hubble Account on 5 7 Download and install Hubble for Petcam app on another iOS...

Страница 16: ... notification when the battery level falls below 20 The Pet Camera will go into power saving mode All functions will be deactivated except mobile connection You must have a 2G network subscription plan and be within 2G coverage areas Send Pre recorded Reward or Warning Messages see Section 5 2 You can record reward or warning messages and send them to your dog through the Pet Camera Wi Fi Local Wi...

Страница 17: ...n Tracking see GPS Settings in Section 5 3 Unfortunately our pets do at times wander off and get lost Location Tracking uses GPS signals to track the location of your pet and will help bring your best friend back home Ifthe Pet Camerahas not acquired the GPS signal yet or if the reception is obstructed the Pet Camera will use the closest mobile cell towers to determine the location of your pet Onc...

Страница 18: ...elect a camera from the camera list Tap on the video image to show the options available Take Photo Record Video Activate Torch Function Tap to take a photo record a video from your Pet Camera or activate torch function the white LED light on the Pet Camera will light up Two way communication Tap on the round button once to speak through the Pet Camera You can start talking when the button turns g...

Страница 19: ...iOS Devices tap Devices to select a camera from the camera list For AndroidTM Devices tap Cameras to select a camera from the camera list The Pet Camera goes into Wi FiDirectMode automatically for up to 10 minutes when it is powered up If the Pet Camera is being operated in another mode it can be brought back to Wi Fi Direct Mode for 10 minutes by pressing the power button once shortly You will he...

Страница 20: ...et Camera s location is obtained the blue dot changes into a red location marker to show you the pet s location After this Geo fencing can be activated and it will show a green circle around the red marker Tap to set the radius for Geo Fencing Two way communication and Send Reward Warning Messages Tap on the round button once to speak through the Pet Camera You can start talking when the button tu...

Страница 21: ...le mode are enabled through ping requests see Free 1 year Subscription for Mobile Network Connection on page 23 If your Pet Camera is not connected to a local Wi Fi network it will be connected via mobile network automatically Run Hubble for Petcam App on your smart device and log into your Hubble account If you have more than 1 Pet Camera in your account For iOS Devices tap Devices to select a ca...

Страница 22: ... with minimum tolerance The red pin indicates the pet s current location Due to mobile connection there is a waiting time before the location information is shown The waiting time varies depending on the network In case the device is out of network coverage or is powered down an error message will appear indicating that connection to the device is not available Tap to set the radius for Geo Fencin...

Страница 23: ...pet leaves the virtual boundary Record a video Take a picture Send reward or warning messages The ping counter starts at 150 every month and counts down each time you use oneoftheabovefunctions NotethatunusedPingswillnotbecarriedovertothe nextmonth Thepingcounterresetsautomaticallyto150atthestartofthebilling month which is based on the activation date of the Pet Camera If 150 pings have been used ...

Страница 24: ...ings Tap Save after you have modified the settings General Settings Clock 12h or 24h Time Out Recording 1m 5m The Pet Camera will stop recording after the set timeout duration Units Meter or Feet E mail GPS Settings GPS Mode Tap to select Battery Saving or Tracking Note When in Battery Saving mode GPS is turned off when itis notin use Thissaves batterylife but will take a longer time to get the GP...

Страница 25: ...rfence breach This message will be automatically played back every time your dog leaves the virtual fence You can also overwrite this message by recording your own message or leaving it as silent without any message or sound Fencing Settings Set up virtual boundary and receive notifications when your dog ventures out of the set boundary Narrow 50m 165ft to 100m 330ft Medium 101m 331ft to 200m 660f...

Страница 26: ... Features in Hubble App Memory Check memory available on the Pet Camera Battery Level Check battery level on the Pet Camera Updates Shows the status of the software application Logout Tap to logout of the Hubble account ...

Страница 27: ...to your Hubble account For iOS Devices tap Account For AndroidTM Devices tap Account You can modify the following settings Profile Username shows current username E mail shows current user e mail Password change Password Log out Subscription Shows your subscription plan About View Terms and Conditions Shows the current App version number ...

Страница 28: ... to Camera Settings menu of the Pet Camera you wish to remove see Section 5 3 Tap the trash bin icon on the top right corner of the screen Tap Yes to remove the Pet Camera The Pet Camera will be de registered from your Hubble Account and all settings will be reset to default Note ThePetCameracan onlybeunregisteredfromtheWi Fi router towhichitwas registered This ensures that nobody else can use the...

Страница 29: ...p your system running efficiently some are critical to system functionality We strongly recommend that you complete the upgrade as soon as possible Software Upgrade will only be performed in Wi Fi mode 6 2 Firmware Upgrade The Pet Camera is BLE enabled and has over the air firmware upgrade capability Firmware updates will be sent to the Pet Camera via Hubble App Please follow the app instructions ...

Страница 30: ... The symbol on the product user s guide and or box indicates this Someoftheproductmaterialscanbereused ifyoutakethemto a recycling point By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment Please contact your local authorities in case you need more information on the collection points in your area Dispose of the battery ...

Страница 31: ...evice and the Pet Camera Use of other 2 4 GHz products such as Bluetooth systems or microwave ovens may cause interference with this product Keep the Pet Camera at least 5 feet 1 5 meters away from these types of products or turn them off if they appear to be causing interference Lost connection Check your Wi Fi settings If necessary reconnect your Wi Fi Ensure that the Pet Camera is switched on W...

Страница 32: ...w hubbleconnected com motorola login OR on your Android or iOS application An e mail will be sent to your registered e mail address Account I did not receive a new password although I have used the Forgot Password option 1 The e mail might have been sent to your Junk Mail Folder Please check your Junk Mail Folder 2 There might be a delay in getting your e mail Please wait for a few minutes and ref...

Страница 33: ...onnectivity Issues I am not able to access my Pet Camera PleasecheckifthePetCamerais within Wi Fi range If the LED on your Pet Camera is flashing slowly please try to move the Pet Camera closer to the router for better Wi Fi connectivity and try again Connectivity Issues I found interference caused by my other webcam devices Video streaming performance is related to internet bandwidth especially i...

Страница 34: ... You can add the Pet Camera to your account in this mode Out of the box the Pet Camera is in Setup mode To reset to setup mode see Section 5 7 Slowflashing 2 ThePetCamera iseitherconnecting to the router or has lost the link to the router Please ensure that the Pet Camera is in the Wi Fi signal range LED is stable The Pet Camera is connected to the Wi Fi network ...

Страница 35: ...ndanyPet Camera to add If you are trying to add a Pet Camera which has previously beenaddedintoyouraccountor another account you will first havetoreset thePetCamera To reset the Pet Camera see Section 5 7 Setting Up During setup on devices for Android and iOS I am not able to find my Pet Camera during the last step and the setup fails Please reset the Pet Camera to Setup mode and try again To rese...

Страница 36: ...sewiththisproduct that itmanufactured to befree from defects in materials and workmanship under normal consumer usage for the period outlined below This Warranty is your exclusive warranty and is not transferable Who is covered This Warranty extends only to the first consumer purchaser and is not transferable What will BINATONE do BINATONE or its authorized distributor at its option and within a c...

Страница 37: ...IGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW...

Страница 38: ...ult of MOTOROLA or BINATONE are excluded from coverage Use of Non Motorola branded Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage Unauthorized Service or Modification Defects or damages resulting from service testing adjustment installation maintenance alterati...

Страница 39: ...ense and risk to a BINATONE Authorized Repair Center To obtain service you must include a the Product or Accessory b the original proof of purchase receipt which includes the date place and seller of the Product c if a warranty card was included in your box a completed warranty card showing the serial number of the Product d a written description of the problem and most importantly e your address ...

Страница 40: ...or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult th...

Страница 41: ...cal Specifications 41 ENGLISH 12 Technical Specifications Wi Fi 802 11 b g n Image sensor Color CMOS 1M Pixels Lens f 2 3mm F 2 4 LED 5 colors Power Adapter Input 100 240V AC 50 60Hz 300mA Output 5V DC 1000mA ...

Страница 42: ...ark of Apple Inc Google Play Android and Chrome are trademarks of Google Inc Wi Fi is a trademark of the Wi Fi Alliance Internet Explorer and Windows are trademarks of the Microsoft group of companies Firefox is a registered trademark of the Mozilla Foundation Adobe and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated Java is a registered trademark of Oracle and o...

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