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M

User Guide

Motorola SURFboard

®

SBG6580 Series Wi-Fi Cable Modem
Gateway

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Содержание SBG6580 Series

Страница 1: ...M User Guide Motorola SURFboard SBG6580 Series Wi Fi Cable Modem Gateway ...

Страница 2: ... Motorola Inc All other product or service names are the property of their respective owners Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change Motorola provides this guide without warranty of any kind implied or expressed including but not limited to t...

Страница 3: ... 10 Configuring TCP IP for Windows XP 10 Configuring TCP IP for Windows Vista 10 Configuring TCP IP for Windows 7 11 Renewing the IP Address in Windows XP Vista or 7 11 Status and Basic Settings Performing a System Status Check 12 Creating a Backup Copy of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi Fi Networks Creat...

Страница 4: ...and Regulatory Information Motorola SURFboard User Guide iv Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License Warranty Software License 24 Warranty Information 26 ...

Страница 5: ...regulations Operate this device only from the type of power source indicated on the device s marking label If you are not sure of the type of power supplied to your home consult your dealer or local power company Do not overload outlets or extension cords as this can result in a risk of fire or electric shock Overloaded AC outlets extension cords frayed power cords damaged or cracked wire insulati...

Страница 6: ...s established for your region If collection systems are not available call Motorola Customer Service for assistance Please visit www motorola com recycle for instructions on recycling FCC STATEMENTS FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reas...

Страница 7: ...anada In Canada RLAN devices are restricted from using the 5600 5650 MHz frequency band CAUTION To reduce the potential for harmful interference to co channel mobile satellite systems use of the 5150 5250 MHz frequency band is restricted to indoor use only High power radars are allocated as primary users meaning they have priority of 5250 5350 MHz and 5650 5850 MHz frequency bands These radars cou...

Страница 8: ...facturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer Correction of the interference caused by such unauthorized modification substitution or attachment is the responsibility of the user The manufa...

Страница 9: ...80 Wi Fi Installation Wizard software license agreement multi language SBG6580 User Guides and USB drivers for Windows XP and Windows Vista NOTE Devices received from service providers may not include the CD ROM SBG6580 Install Sheet Provides basic information for connecting the SBG6580 Contact Information For technical support or to learn more about Motorola products visit the Motorola support we...

Страница 10: ...d User Guide 2 System Requirements The SBG6580 is compatible with the following operating systems Windows 7 Windows Vista Service Pack 1 or later Windows XP Service Pack 2 or later Mac 10 4 or later Ethernet connection only UNIX Linux ...

Страница 11: ... connection Connected with a non bonded upstream channel 4 Green and flashing Green and not flashing Scanning for a connection Finished scanning 5 Green and flashing Amber and flashing Actively scanning show network traffic Successfully paired when the icon is Green WPS pairing in progress 6 WPS No icon or LED The Wireless icon see 5 is amber and flashes during the pairing process Indicates a bond...

Страница 12: ...ures Rear Panel Note The USB port is not included on all SBG6580 models This guide provides instructions for Ethernet connectivity unless specified PORT DESCRIPTION 1 Connected LED Green LED is ON Indicates a data connection is made 2 USB For Windows computers only DO NOT use the USB port to connect a Mac UNIX or Linux computer 3 RESET Returns modem to default settings custom configurations are re...

Страница 13: ...em Hand tighten the connectors to avoid damage 3 Plug the power cord into the power port on the modem 4 Plug the other end of the power cord into an electrical wall outlet 5 Select the Internet connection type Ethernet Cable OR Wi Fi set up with CD ROM OR WPS Pairing button 6 Insert the Ethernet cord from the modem to your computer OR Insert the CDROM to access the Wi Fi wizard OR Push the WPS Pai...

Страница 14: ...cally Gather the following items Wall mounting template Applicable screwdriver Phillips or flathead Two M3 5 6 screws with a flat underside and maximum screw head diameter of 9 0 mm to mount the gateway Note Contact a qualified installer to determine the appropriate screw length needed for mounting the gateway See the dimensioned view below for the spacing needed between the screw head and wall 9 ...

Страница 15: ...lect an appropriate depth and diameter to drill the holes to a depth of at least 1 inches 3 8 cm Note The installer must determine the depth of the hole the necessary hardware and must be careful to select the appropriate depth and diameter 3 Reconnect the coaxial and Ethernet or USB cables after mounting the gateway 4 Re plug the power cord into the 12VDC Power connector on the gateway and the el...

Страница 16: ...B Wall Mounting Template Print the wall mounting template for use during installation Installing the Modem Motorola SURFboard User Guide 8 ...

Страница 17: ...4 Type in the default Password motorola 5 Type in your new username in the Password Change Username field 6 Type in your new password in the New Password field 7 Re enter your new password 8 Retype your new username in the Current Username Password field 9 Click Apply 10 Write down your new password and default password Restoring the Default Username and Password CAUTION This process removes any c...

Страница 18: ... and click Properties to display the Internet Protocol TCP IP Properties window 7 Select Obtain an IP address automatically and Obtain DNS server address automatically 8 Click OK to save the TCP IP settings and exit the TCP IP Properties window Close the Local Area Connection Properties window and then exit the Control Panel 9 Open a new browser window and type in www motorola com Skip the next st...

Страница 19: ... Area Connection Properties window 5 Select Internet Protocol Version 4 or 6 TCP IPv4 or v6 and click Properties to display the Internet Protocol Properties window 6 Select Obtain an IP address automatically and Obtain DNS server address automatically Click OK Close to close the Local Area Connection Properties and any other windows 7 Test your connection by opening a new browser window and type i...

Страница 20: ... basic Diagnostic test and view all Event Logs Creating a Backup Copy of Your Modem Settings After you complete configuring your modem save a copy of the new settings and store the file in a safe location Use the backup copy to quickly restore your custom settings after resetting the modem to the factory settings 1 Select Backup from the Basic menu 2 Click Backup 3 Click OK when prompted 4 Click S...

Страница 21: ...cally assigns IP address to computers within a set range Use the feature if you wish to manually configure the IP address assignment range for your network Activate the DHCP Server 1 Select DHCP from the Basic menu 2 Select Yes to activate the DHCP Server 3 Enter a number for the Starting Local Address field 4 Enter the number of CPE s 5 Click Apply ...

Страница 22: ...Select an Automatic Security Configuration option Disabled User must configure the system manually WPS WiFi Protected Easy and quick start up SES Secure Easy Set up Better security slow set up 8 Select the Security Method WPA Wi Fi Protected Access WPA PSK Wi Fi Protected Access with Pre Shared Key standard encryption WPA2 Wi Fi Protected Access version 2 with Pre Shared Key standard encryption wi...

Страница 23: ...ype WPA2 PSK Wi Fi Protected Access version 2 with Pre Shared Key Motorola recommends using WPA2 PSK 7 Select the WPA WPA2 Encryption type AES provides the strongest encryption TKIP provides strong encryption with improved compatibility not supported if configured for 802 11N TKIP AES Allows both TKIP and AES capable clients to connect Motorola recommends using AES the default setting 8 Enter a ne...

Страница 24: ... Apply 4 Click Primary Network 5 Select WPS from the Automatic Security Configuration pull down 6 Press and hold the WPS pairing button approximately 7 seconds The Wireless LED starts blinking 7 Select the correct SSID on the device you are pairing and then connect by pushing the device s WPS button The system reports when you have successfully connected Option 3 Push Button method from the SBG658...

Страница 25: ...ick Apply Create Policies to Block or Allow Content 1 Enter the name of your new policy in the Add New Policy field 2 Click Add New Policy 3 Select the newly created policy from the pull down menu located beside the Remove Policy button 4 Go to the box under the desired category Keyword List Blocked Domain List Allowed Domain List 5 Enter keywords and or domain names you wish to block or allow 6 C...

Страница 26: ...e box 5 Enter a Password Create a Time of Day Policy ToD Filter Use the Time of Day feature to schedule times on your network to allow or block Internet access 1 Click ToD Filter 2 Enter a name in the Add New Policy field 3 Click Add New Policy 4 Select the new policy from the pull down menu 5 Check the Enabled box 6 Select the days of the week for the policy i e the After School Policy is active ...

Страница 27: ...dress Check that the Ethernet cable is properly connected to the SBG6580 and the computer If a device is connected via the Ethernet port check the ONLINE icon to verify connectivity Wireless client s cannot send or receive data Perform the first four checks in Cannot send or receive data Check the Security Mode setting on the Wireless Primary Network Page If you enabled WPA and configured a passph...

Страница 28: ...L OPERATION OFF SBG6580 is not properly plugged into the power outlet The SBG6580 is unplugged FLASHING Downstream receive channel cannot be acquired The downstream channel is lost FLASHING Upstream send channel cannot be acquired The upstream channel is lost FLASHING IP registration is unsuccessful The IP registration is lost 51BTroubleshooting Motorola SURFboard User Guide 20 ...

Страница 29: ...ng Humidity 5 to 95 R H non condensing DOWNSTREAM Modulation 64 or 256 QAM Downstream Channel Capture Two independent 32 MHz Wideband Tuners Maximum Theoretical Data Rate DOCSIS 343 072 Mbps 8 channels 42 884 single channel 256 QAM at 5 36 Msym s EuroDOCSIS 444 928 Mbps 8 channels 55 616 single channel 256 QAM at 6 952 Msym s Maximum Bandwidth Required DOCSIS 48 MHz 2 EuroDOCSIS 64 MHz 2 Symbol Ra...

Страница 30: ...dBmV 8 QAM 16 QAM Pmin to 61 dBmV QPSK S CDMA Pmin to 56 dBmV all modulations where Pmin 17 dBmV 1280 kHz modulation rate Pmin 20 dBmV 2560 kHz modulation rate Pmin 23 dBmV 5120 kHz modulation rate Level range per channel two channels in the TCS TDMA Pmin to 54 dBmV 32 QAM 64 QAM Pmin to 55 dBmV 8 QAM 16 QAM Pmin to 58 dBmV QPSK S CDMA Pmin to 53 dBmV all modulations where Pmin 17 dBmV 1280 kHz mo...

Страница 31: ...h DoS protection and intrusion prevention port packet and URL keyword filtering full suite of ALGs UPnP IGD 1 0 L2TPv2 Wi Fi LAN 802 11b g n Wi Fi WDS bridging 802 11e WMM admission control QoS Power Management 802 11e WMM power save U APSD Unscheduled Automatic Power Save Delivery 802 11i Security WEP 64 128 WPA PSK WPA WPA2 TKIP AES 802 1x 802 11i pre authentication Wi Fi Pairing User friendly W...

Страница 32: ...tware provided by third parties may be subject to separate end user license agreements from the manufacturers of such Software The Software is never sold Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License Motorola and its 3rd party licensors retain the ownership of the Software You may USE the Software only in c...

Страница 33: ...d States copyright laws and international treaty provisions Except as otherwise expressly provided in this License the copying reproduction distribution or preparation of derivative works of the Software any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions Nothing in this License constitutes a waiver of Motorola s rights under United States copy...

Страница 34: ...which result from normal wear and tear under ordinary use and do not affect the performance or use of the Product Motorola s warranties apply only to a Product that is manufactured by Motorola and identified by Motorola owned trademark trade name or product identification logos affixed to the Product Motorola does not warrant to you the end user or to anyone else that the Software will perform err...

Страница 35: ...er 1 877 466 8646 for technical support or warranty service Cable Operator or Service Provider Arrangements If you did not purchase this Product directly from Motorola or from a Motorola authorized retail reseller please contact your Service Provider for technical support MOTOROLA Intelligence Everywhere SURFboard and the Stylized M Logo are registered in the US Patent Trademark Office All other p...

Страница 36: ...44 U S A http www motorola com MOTOROLA and the Stylized M logo are registered in the US Patent and Trademark Office All other product or service names are the property of their respective owners 2010 Motorola Inc All rights reserved 574808 001 c 05 10 ...

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