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A few handy tips
Reconnect with your phone
To reconnect your headphones to your phone:
• Press to reestablish hands-free phone connection and make/receive
calls.
• Press to reestablish streaming music connection and restart music.
Reset to factory setting
Caution:
This action erases all pairing information stored in your headphones.
Press and hold and while headphones are on until the status light
is steadily lit in blue.
Outdoor use
To help you avoid choppy or distorted music in your headphones:
• Position your phone close to and within line of sight of your headphone’s
internal antenna (located in the base behind your head).
• Do not place your phone in your front pocket or other location that can
obscure its signal connection to the headphone’s antenna.
• If your choice of phone location doesn’t work, try moving it closer to the
headphones or turning it.
Problems?
My headphones will not enter pairing mode.
Make sure that any devices previously paired with your headphones are
turned off. If the status light is not steadily lit in blue, turn off both the other
device and headphones, wait 10 seconds, then turn headphones back on by
pressing and holding until the status light becomes steadily lit in blue.
My phone doesn’t find my headphones when searching.
Make sure the status light on your headphones is steadily lit in blue when
your phone is searching for devices. If not, press and hold until the status
light is steadily lit in blue.
My headphones worked before but now they’re not working.
Make sure your phone is on and the Bluetooth feature is turned on in
your phone. If the Bluetooth feature was turned off or was turned on only
temporarily, you may need to restart the Bluetooth feature and pair your
phone and headset again.
If you have any additional questions, please call your hotline number
(0870-9010-555) or visit us at www.hellomoto.com.
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