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25
ENGLISH
Help
Viewing
Camera
When I am in “re-
mote mode”, the
video stops after
5 minutes. How do
I view for longer?
When you are accessing your
Camera via a network differ-
ent from your home network
(over the internet) your video
times out after 5 minutes.
You can click on the Camera
again from the Android™/iOS
application to start streaming
again.
If you are accessing from your
webbrowser, then you can
press on the
Reload
button
to start viewing your Camera
video stream again.
Features
The sound alert
setting threshold
is not right.
You can Adjust Sound Sensi-
tivity to trigger notifications
under Camera Setting menu.
Setting Up While I am adding
a new Camera to
my account, I am
not able to find
any Cameras to
add.
If you are trying to add a
Camera which has previously
been added into your account
or another account, you will
first have to reset the Camera.
This can be done by following
the re-setting procedure
stated in section 6 of this
guide.
General
What are the
supported
browsers for
accessing from my
PC/ Mac?
We recommend using Google
Chrome 24 or above. However
the following browsers are
also supported: Internet
Explorer 9.0 or above (for
PC), Safari 6.0 or above (for
Mac) or Firefox 18.0 or above
(both PC or Mac).