Commonly Asked Questions
79
•
The pager may be in Low Memory status. To prevent lost
incoming messages, transmission is turned off. Delete old
messages from inboxes, then empty the Trashcan to
increase the available memory. For more information, see
“Deleting Messages” on page 36, “To empty the
Trashcan” on page 43, and Low RAM on page xx).
•
The battery might be too low to support two-way
transmission. Replace or recharge the battery.
Why don’t I get alerted for incoming messages?
Your pager alerts might be set to silent. Alerts can be silenced
in two ways:
•
From the menu wheel, check to see if the pager is set to
Silent mode. If so, change the mode to Loud, Soft, or
Vibrate. For more information, see “To select an alert
mode” on page 22.
•
Check the alert setting for each of your inboxes. If they
are set to silent, reset the alerts. For more information, see
“To select an alert type” on page 23.
If you are actively using the pager’s keyboard when
receiving a message, your keystrokes can cancel a
message’s alert before you hear or feel the alert.
Why do I keep getting reminder alerts?
Reminder alerts notify you of unread messages waiting in your
inbox. Check each of your inboxes (Main, Information
Service, Personal) for unread messages. Read the messages or
disable the unread message alert. For more information, see
“To enable/disable the unread message alert” on page 45.
Why does my pager keep alerting me to the same
message?
Your PageWriter 2000X smart pager sometimes receives
garbled messages from the paging service provider. If you
have read a garbled message and checked the Alert for
improved msg? box, your pager will update the message when
a less garbled version is received from the paging service
provider. Your pager then alerts you to the change. If the
updated version also contains garbled text, your pager will
accept additional updates and notify you of each change.
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