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Motorola FX-850P, Руководство пользователя

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61 

 

19. TROUBLESHOOTING 

 

Before contacting the after-sales service, perform simple checks. They may save you 

the time and expense of an unnecessary service call. 

When you switch your phone on, the following messages appear   

 

Insert SIM Card 

Check that the SIM card is correctly installed. (Try opposite direction). 

Phone Locked 

The automatic locking function has been enabled. You must enter the  

phone’s password before you can use the phone. 

Enter PIN 

You are using your phone for the first time. You must enter the Personal Identifi

cation Number supplied with the SIM card. 

The option requiring that the PIN be entered each time the phone is switched on has 

been enabled. You must enter your PIN and then disable this option if so required. 

Enter PUK 

The PIN code was entered wrongly three times in succession and the phone is now 

blocked. Enter the PUK supplied by your network operator. 

“No service” is displayed   

The network connection was lost. You may be in a weak reception area (in a tunnel or 

surrounded by buildings). Move and try again. 

You are trying to access an option for which you have not taken out a subscription 

with your service provider. Contact the service provider for further details. 

You have entered a number but it was not dialed 

Have you pressed   

? 

Are you accessing the right cellular network? 

You may have set an outgoing call barring option.   

Содержание FX-850P

Страница 1: ...User Manual FX 850P FX 900P Dual band Fixed Wireless Phone ...

Страница 2: ...1 USER S GUIDE This page is intentionally left blank ...

Страница 3: ...cords For warranty service of your Motorola FX 850P FX 900P product you will need to provide a copy of your dated sales receipt to confirm warranty status Thank you for choosing a Motorola product Please read important safety instructions before use Read and understand all instructions before use Please retain this guide for future reference ...

Страница 4: ...ons 11 3 2 1 Menu Selection Name key 11 3 2 2 Send key 12 3 2 3 End key 12 3 2 4 Numeric Keys 12 3 2 5 Scroll keys 12 3 2 6 Using the selection keys 12 3 2 7 Using the scroll keys 12 3 2 8 Speaker button 13 3 3 Display indicators and icons 13 3 3 1 Start screen 13 3 3 2 Scroll bar 13 3 4 Identifiers 13 4 BASIC OPERATIONS 15 4 1 Switching the phone ON and OFF 15 4 2 Making a call 15 4 3 Answering a...

Страница 5: ...levels 18 5 2 Menu Tree 19 6 ENTERING LETTERS AND NUMBERS 22 6 1 Entering Letters 22 6 1 1 Editing name or phone number 22 6 1 2 Changing the case of letters and numbers 23 7 USING THE PHONEBOOK 24 7 1 Using the Phone Book 24 7 2 Using Phone Book menus 24 7 3 Browse by name 25 7 4 Adding a new Phone Book Entry 25 7 5 Memory Status 26 7 6 Speed Dial 26 7 7 Copy 26 7 8 Delete All Entries 27 7 9 Grou...

Страница 6: ...eleting Call Log 34 9 3 Call Duration 34 10 SETTINGS 35 10 1 Phone Settings 35 10 1 1 Clock setting 35 10 1 2 Date Display format 36 10 1 3 Date Separator 36 10 1 4 Time Display format 36 10 2 Language 36 10 3 Answer mode 36 10 4 Call setup 37 10 4 1 Call Divert 37 10 4 2 Call barring Network Service 37 10 4 3 Call waiting Network service 38 10 4 4 Auto Redial 39 10 4 5 Caller ID 39 10 5 Network S...

Страница 7: ...12 1 Idle Display 43 12 1 1 Clock and Date 43 12 1 2 Idle Text 43 12 2 Contrast 43 12 3 LCD Backlight 44 13 ACCESSORIES 45 13 1 Alarm 45 13 2 Calculator 46 13 3 Calendar 47 14 TECHNICAL INFORMATION 48 14 1 Specific Absorption Rate Data 48 14 2 Technical Specification 48 15 SAFETY INFORMATION 50 16 WARRANTY 54 17 REGULATORY 58 18 FCC Notice to Users 59 19 TROUBLESHOOTING 61 ...

Страница 8: ... PREPARING YOUR PHONE FOR USE Before using your phone the phone must be setup according to the following instructions 1 1 Installing the coiled cord Connect the coiled cord to both the handset and the base ...

Страница 9: ...r to the AC Wall outlet 1 3 SIM Card and battery Remove the battery door Remove battery which is already placed Insert SIM card into the SIM slot in the right direction Connect the rechargeable battery pack into the battery plug Replace the battery door ...

Страница 10: ...wn on the battery Caution It is prohibited to use the SIM card for this Fixed Wireless Phone in other GSM phone Once the SIM pin number is entered the SIM pin is automatically changed so the initial PIN is no longer valid Therefore it is highly recommended NOT to take out the SIM card once it is installed in this product DO NOT bend or scratch your SIM card and avoid exposing it to static electric...

Страница 11: ...call Call logs Call restriction Caller ID Alarm clock Calculator Large graphic display Blue back light for LCD and keypad Multi ring tone Speaker phone Multi language English Spanish Portuguese It may vary by market 200 Phone Book memory 100 Phone Book in the phone 100 in SIM card Rechargeable battery Wall mount Optional ...

Страница 12: ...0P Phone 3 2 Key functions 3 2 1 Menu Selection Name key Press the left key Menu to perform the function indicated by the text on the screen above the key Press the right key Phonebook to directly access the phone book list Left soft key Right soft key Navigation key Call key End key Power on off Calculator key Speaker key LED Light Handset speaker Cord Handset Microphone Speakerphone ...

Страница 13: ...tween letters and symbols 3 2 5 Scroll keys Press to increase the earpiece and ring volume Press to decrease the earpiece and ring volume 3 2 6 Using the selection keys The functions of the selection keys depend on the guiding text shown above the keys For example when the text Menu is above the left selection key press and the left key enters the menu functions Similarly pressing the right select...

Страница 14: ...hone s menu there is a scroll bar at the far right of the screen This bar indicates the user s location in the menu each tab on the bar represents a different menu item 3 4 Identifiers On your phone you have two types of identifiers indicators and icons Icons are graphic representations of a specific item or situation For example an icon appears when you have a voice message waiting Indicators sho...

Страница 15: ...n the alarm is activated Mute indicator shows when the ring tone is silent Battery level indicator Vertical bars show the battery charge level Full Empty Ringer volume indicator When you press the upper key once during standby you are able to enter the ringer volume adjustment Scrolling up and down using the key adjusts the ringer volume higher or lower ...

Страница 16: ...all 1 Raise your receiver and enter phone number which you want to call 2 Enter phone number and press Call key to make a call Tip In some menus like Phonebook Message Call log etc which have individual phone number Press Call key directly to make a call 4 3 Answering a call When your phone rings just raise your receiver to answer or press Call key or Speaker key to answer in speaker phone mode 4 ...

Страница 17: ...reen 2 Press to increase the volume 3 Press to decrease the volume 4 5 2 Adjusting earpiece volume You can adjust the earpiece volume during a call by pressing the scroll keys on the phone 1 Press to increase the volume 2 Press to decrease the volume Note You can also adjust the speaker volume with when you are in speaker mode 4 6 Redialing the last dialed number The phone stores up to 10 last dia...

Страница 18: ...now if it does not recognize the caller s phone number The wireless network will also let you know if the calling party has blocked the Caller ID feature If you have stored the name and number of the calling party in your phone book and that number is supported by the wireless network the caller s name will also appear 4 8 SMS and Voice mail This function requires a subscription to a calling plan ...

Страница 19: ...d sub menus in two ways by scrolling or by using shortcuts 5 1 1 Scrolling through menus 1 From the start screen press Menu and then scroll through the menus using the key 2 Use the scroll and selection keys to navigate the submenus and to return to the start screen 5 1 2 Exiting menu levels 1 To return to the previous menu level press Back or Cancel 2 To return to the start screen press No menu s...

Страница 20: ...l your service provider 1 Phonebook 1 Browse 2 Create 1 Save to SIM 2 Save to phone 3 Memory Status 4 Speed dial 5 Copy 1 From SIM card to phone 2 From phone to SIM card 6 Delete all entries 1 Delete all Phone entries 2 Delete all SIM entries 7 Group 1 Family 2 Friends 3 Office 4 Others 8 My Number 2 Message 1 Write Message 2 Inbox 3 Outbox 4 Drafts 5 Voice Mail 1 Number 2 Erase 3 Connect to Voice...

Страница 21: ...Status 3 Call Records 1 Incoming Calls 2 Outgoing Calls 3 Missed Calls 4 Call Duration 1 Outgoing Duration 2 Incoming Duration 3 Last Duration 4 Settings 1 Phone Settings 1 Clock Settings 2 Language 3 Answer Mode 2 Call Setup 1 Call Divert 2 Call Barring 3 Call Waiting 4 Auto Redial 5 Caller ID 3 Network Setup 4 Security Setup 1 Phone Lock 2 Change Password 5 Factory Default ...

Страница 22: ...age Tone 2 Volume 1 Call 2 Ring Tone 3 Keypad Tone 3 Ring Type 1 Repeat 2 Ascending 6 Display 1 Idle Display 1 Clock and Date 2 Idle Text 2 Contrast 3 LCD Backlight 7 Accessories 1 Alarm 1 Alarm 1 2 Alarm 2 3 Alarm 3 2 Calculator 3 Calendar 8 STK ...

Страница 23: ... Key Characters Key Characters Key Characters 1 1 7 p q r s 7 β 2 a b c 2 å æ ä à ç 8 t u v 8 ù ü 3 d e f 3 è é 9 w x y z 9 4 g h i 4 ì 0 Space 0 5 j k l 5 _ 6 m n o 6 ö ø ò Change letter case abc Abc ABC 123 rotated 6 1 1 Editing name or phone number To edit a name already stored in the phone book From the main screen use the right soft key From the phone book list select the name you want to edi...

Страница 24: ...t any mistakes Press the left soft key OK to save changes or the right soft key to cancel 6 1 2 Changing the case of letters and numbers You can switch the mode among uppercase and lowercase letters and numbers by pressing key ...

Страница 25: ...tandby mode you can press right Phonebook to immediately access the phone book list When the number is found by pressing Phonebook you can select it and choose to view edit delete copy move or send message 7 2 Using Phone Book menus The Phone Book has several menus to select from These menus appear when you press Phonebook and select number Press right option move back to the main menu Browse Brow...

Страница 26: ...option and you can choose five sub menus Send Message To You can send SMS to this entry View You can see the name and number of this entry Delete You can delete this entry only You need to re confirm Add to group You can put this entry to group See 7 9 Group but you cannot use SIM entry to a group Copy If you select a SIM card s entry and select Copy you can copy it to phone memory If your selecti...

Страница 27: ...nd press OK you can assign one phone number After choosing one press OK 4 If you assigned one phone number already you can see four sub categories Set Changes You can change the assigned number Detail You can see the number of this entry Delete You can delete this entry Dial to You can dial to this entry You can use only phone entries No SIM entries You can use appoint 8 entries On the idle displa...

Страница 28: ...ok entries 5 Select Yes if you want to delete Otherwise select No to go back to the previous menu Caution When complete all information stored in your Phone Book will be deleted and can no longer be restored 7 9 Group You can see four groups 1 Family 2 Friends 3 Office 4 Others Select one and press left OK and you can see the sub menus In one group you can select three sub menus Group Member You c...

Страница 29: ... your phone It supports 160 characters and you can insert Use Template already 10 sentences are recorded in your phone to shorten the editing time You can also send maximum 480 characters If your message is 480 characters the phone divides your message into three parts 160 160 160 and sends these in each time This function is called SMS concatenation After completing the message content you can ch...

Страница 30: ... this feature 1 Press Menu Short Messages 2 Scroll to Write Message and press OK 3 You can create the message 4 When you press OK you can see three submenus Only Send After sending the message is deleted Only save No sending The message is saved into Drafts Send and Save After sending the message is saved into Outbox 8 2 INBOX When a message arrives a pop up message is displayed and a new message ...

Страница 31: ...u can empty the draft box 8 5 Using Voicemail Network Service You can listen to your voicemail messages by calling your network voicemail phone number Voicemail messages are stored in the network voicemail box not in your phone 1 Press MENU Short Messages 2 Scroll to Voice Mail and press OK 3 There are three submenus Select one and press OK Number Enter or modify the network service number Delete ...

Страница 32: ... 3 Message Type When you set the message type the network will convert the message to the type you have set Text Fax E mail 4 Status Report If you turn On this option you can be notified if the recipient read your message 5 Alert Period you can choose one time Every 2 min Off Note After the SMS memory in the SIM card is full the phone starts using the memory in the phone 8 8 Templates You can see ...

Страница 33: ...saved texts Forward You can send selected text to others 8 9 Memory Status Check memory status in the SIM and in the Phone The total capacity of SIM is 20 total capacity of phone is 100 Also you can see used area of SIM and phone ...

Страница 34: ...o ignore the message and go back to standby The records will be stored in call history You are notified of missed calls only when your phone is turned ON in the service area from which the missed call originated 9 1 Checking Incoming Outgoing Missed Call 1 Press Menu Call Records 2 Select Incoming Outgoing Missed Call and press OK 3 From the list of records select the one you need and press OK 4 T...

Страница 35: ... You can save chosen number to SIM or Phone Delete all You can delete all entries in the category If you select Outgoing call all the Outgoing call entries are deleted Show Number You can see the number of chosen entry Caution Note that this action cannot be undone once you perform it All the stored information in your log will be deleted 9 3 Call Duration You can check the total duration of incom...

Страница 36: ...e Date Set Time Date Set the correct time and date to ensure the Alarm is working correctly Setting Time Date 1 Press Menu Settings 2 Press Phone Settings and press OK 3 Select Clock Settings then press OK 4 Select Date Time setting and press OK 5 Input day month year by using numeric keys and press option 6 Select Time setting and input hour minute 7 Press option and select Save ...

Страница 37: ...24 hours For example if the time is 1 22 pm 12h expression it can be shown as 13 22 24h expression 10 2 Language Three languages can be selected English Spanish Portuguese Also you may choose automatic option Your native language can be chosen without manual selection 1 Press Menu Settings 2 Press Phone Settings and press OK 3 Select Language and then press OK 4 Select the language you need and pr...

Страница 38: ...ls to a designated number On Busy Divert all incoming calls when there is at least one call in progress No Answer Divert the incoming call if it is not answered Unreachable Divert all incoming calls when the phone is not reachable due to a network error or some other reason 5 Select Check Status Activate or Deactivate and press OK Check Status Check current Call Divert setting status Activate Acti...

Страница 39: ...ng status Activate the chosen Call Barring option Deactivate the chosen Call Barring option Note To activate and deactivate Outgoing Incoming and Cancel Calls the SIM password is required Contact your cellular phone provider 10 4 3 Call waiting Network service Call Waiting is a network or subscription dependent service If the function is set to Activate the Call Waiting feature enables the network...

Страница 40: ...er ID and press OK 4 Toggle Set by Network Hide Number or Show Number and then press OK Set By Network Accepts the default value set by Network Hide ID Does not show your phone number to the calling party Show ID Shows your phone number to the calling party 10 5 Network Setup 10 5 1 Network Select mode You can set the phone to automatically search the most suitable network to camp on or to manuall...

Страница 41: ...gs 2 Press Security Set Up and press OK 3 Press Phone Lock and press OK 4 When On is chosen there are two options Verify when Power on Every time you must enter password when power on Verify with new SIM When you change SIM card you enter the password 10 6 2 Change Password This feature allows you to change the password 1 Press Menu Settings 2 Press Security Setup and press OK 3 Press Change Passw...

Страница 42: ...41 phone code is 0000 1 Press Menu Settings 2 Press Call Setup and press OK 3 Enter the 4 digit password and press OK ...

Страница 43: ...message tone and press OK 11 2 Volume Eight volume levels are available for Call ring tone and keypad tone Adjust the volume to your preference 1 Press Menu Tone and press OK 2 Press Volume and press OK 3 Press Call Ring Tone Keypad Tone and press OK 4 Select the desired volume tone and press OK 11 3 Ring Type You can set the ringer to play repeatedly or to play in ascending volume mode 1 Press Me...

Страница 44: ...OK 4 Select Enable Disable and press OK When you choose Enable you can see the date and clock on your idle display 12 1 2 Idle Text 1 Press Menu Display and press OK 2 Select Idle Display and press OK 3 Select Idle Text and press OK 4 Select Enable Disable and press OK When you choose Enable you input your own text which will be shown on the idle display 12 2 Contrast Allow adjustment of LCD contr...

Страница 45: ...ntrast Press then the contrast goes up Press then the contrast is down 12 3 LCD Backlight Set specific LCD and keypad backlight time 1 Press Menu Display and press OK 2 Select LCD Backlight and press OK 3 Toggle Always off 5 sec 15 sec 30 sec or 45 sec and press OK ...

Страница 46: ...K 2 Select Alarm and press OK 3 Select Alarm 1 2 or 3 and Press OK 4 Select Option Edit and press OK 5 You can select four cases Off One time Mon Fri Everyday Select your favorite and press OK 6 After selecting one type you go back to previous display 7 Press and press Option 8 Press Edit and OK 9 You can select time Use your numeric key After finishing input press OK ...

Страница 47: ...own arrow keys to select Back Press once to clear one digit 1 Press Menu Accessories and press OK 2 Select Alarm and press OK 3 Entering Shortcut Press Calculation key in the idle screen Enter the first value by number keys Select the calculating mark by the upper lower navigation key The calculating mark will toggle among Enter the second value by number keys ...

Страница 48: ...to display the result of calculation And you can continue the next calculation from step3 13 3 Calendar You can change the month by navigation key 1 Press Menu Accessories and press OK 2 Select Calendar and press OK ...

Страница 49: ...ce complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 14 2 Technical Specification Weight Handset 156 1g 0 344 lbs Base 555g 1 22 lbs Size Handset 47 x 199 x 38mm 7 8 x 1 85 x 1 49 Base 207 7 x 19...

Страница 50: ...49 ...

Страница 51: ...eling areas such as below decks on boats fuel or chemical transfer or storage facilities or areas where the air contains chemicals or particles such as grain dust or metal powders When you are in such an area turn off your wireless device and do not remove install or change batteries In such areas sparks can occur and cause an explosion or fire Operational Precautions To assure optimal phone perfo...

Страница 52: ... RF energy interference from external sources if inadequately shielded designed or otherwise configured for RF energy compatibility In some circumstances your phone may cause interference Medical Devices Pacemakers Pacemaker manufacturers recommend that a minimum separation of 8 inches 20centimeters be maintained between the fixed wireless phone and a pacemaker Persons with pacemakers should 1 Alw...

Страница 53: ...uit short circuit and become quite hot Exercise care in handling any charged battery particularly when placing it inside a pocket purse or other container with metal objects Use only original batteries and chargers Your battery or phone may contain symbols defined as follows Important safety information will follow Your battery or phone should not be disposed of in a fire Your battery or phone may...

Страница 54: ...e adhere to the following safety instructions per UL guidelines This power unit is intended to be correctly orientated in a vertical or horizontal or floor mount position IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS DANGER TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK CAREFULLY FOLLOW THESE INSTRUCTIONS For connection to a supply not in the U S A use an attachment plug adapter of the prope...

Страница 55: ...branded Products manufactured by BRIGHTSTAR and purchased by consumers around the world which are accompanied by this written warranty PRODUCTS COVERED 1 The Fixed Wireless Telephone 2 The accessories included with the Fixed Wireless Telephone LENGTH OF COVERAGE A One 1 year from the date of purchase by the original consumer purchaser of the product EXCLUSIONS Batteries Only batteries whose fully ...

Страница 56: ...cation Defects or damages resulting from service testing adjustment installation maintenance alteration or modification in any way by someone other than BRIGHTSTAR or its authorized service centers are excluded from coverage Altered Products Products or Accessories with a serial numbers or date tags that have been removed altered or obliterated b Seals or those that show evidence of tampering c mi...

Страница 57: ... with this policy to the place of purchase or to a BRIGHTSTAR Authorized Service Center You will receive instructions on how to ship the Products at your expense to a BRIGHTSTAR Authorized Repair Center To obtain service you must include a a copy of your receipt bill of sale or other comparable proof of purchase b a written description of the problem c the name of your service provider if applicab...

Страница 58: ... ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages or limitation on the length of an implied warranty so the above limitations or exclusions may not apply to you This warranty gives you specific legal...

Страница 59: ...ightstar Corp hereby declares this unit to be in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EEC The FCC certification is applicable only for FX 850P The FX 900P version carries the CE Mark in accordance with the related European Directives and has and EMC certification according to the standard ETSI EN 301 489 1 y ETSI EN 301 489 7 ...

Страница 60: ...hen it is considered a Class B device and the following statement applies This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if...

Страница 61: ...separation between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help ...

Страница 62: ...on requiring that the PIN be entered each time the phone is switched on has been enabled You must enter your PIN and then disable this option if so required Enter PUK The PIN code was entered wrongly three times in succession and the phone is now blocked Enter the PUK supplied by your network operator No service is displayed The network connection was lost You may be in a weak reception area in a ...

Страница 63: ...s poor Check the signal strength indicator in the display The number of bars after it indicates the signal quality Signal strength from strong to weak Try moving the phone slightly or moving closer to a window if you are in a building No number is dialed when you recall a phonebook entry Check that the numbers have been stored correctly by using the Phonebook Search feature Re store them if necess...

Страница 64: ...ey in an incorrect PIN three times in succession key in the PUK and press the OK soft key Key in a new PIN and press the OK soft key Key in the new PIN again and press the OK soft key PUK The PUK Personal Unblocking Key is required to change a blocked PIN The PUK may be supplied with the SIM card If not contact your local service provider If you key in an incorrect PUK ten times in succession the ...

Страница 65: ...50P FX 900P user guide is believed to be correct at the time of printing We reserve the right to change or modify any information product specifications features or functionality without notice The contents of the FX 850P FX 900P user guide are provided as is Certain features may not be activated by your service provider and or their network settings may limit the feature s functionality Additiona...

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