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158
Troub
lesh
ootin
g
Troubleshooting
Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at (852) 2506-3888 (Hong Kong).
Question
Answer
Is your battery
charged? Do
you see
in the display?
The battery level indicator
should have at least 1 segment
showing. If it does not, recharge
your battery (see page 23.)
Do you have a
valid SIM card
inserted in
your phone?
If necessary, turn off your phone
and make sure that you have
inserted a valid SIM card (see
page 18).
Does the
handset have
a signal? Do
you see
in
the display?
The signal strength indicator
should have at least 1 segment
showing. If it does not, move to an
area with a stronger signal to use
your phone.
Is the earpiece
volume too
low?
While on a call, press the upper
volume key on the side of your
phone.
CG.GSM.E680.book Page 158 Wednesday, September 15, 2004 9:04 AM