
147
T
rou
bles
ho
oting
My phone
rings even
though I
selected the
Silent
(or
Vibrate
) alert
profile.
The ring tone may be set to play a
tone even though your phone is
set to a silent alert profile. See
“Customize an Alert Profile” on
page 33.
I tried to place
a call and
heard an
alternating
high/low tone.
Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display shows the name of
your service provider before
making a call.
I cannot make/
answer calls.
Make sure that you have a phone
signal (see the “Signal Strength
Indicator” item on page 26). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
Call Barring
feature turned on. If
you know the unlock code, you
can change this setting in the
security menu
(
M
>
Settings
>
Security
). Also,
check to be sure your SIM card is
installed and working.
Problem
Solution
C330.RG.book Page 147 Thursday, October 17, 2002 3:21 PM
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