184
Tr
ou
blesh
oo
ting
Troubleshooting
Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (USA) or 1-800-
461-4575 (Canada).
Question
Answer
Is your battery
charged? Do
you see
Ä
in
the display?
The battery level indicator should
have at least one segment
showing (
Å
). If it does not,
recharge your battery.
See page 14.
Do you have a
valid SIM card
inserted in
your phone?
If necessary, turn off your phone
and make sure that you have
inserted a valid SIM card.
See page 10.
Does the
handset have
a signal? Do
you see
!
in
the display?
The signal strength indicator
should have at least one segment
showing (
#
). If it does not, move
to an area with a stronger signal
to use your phone.
Is the earpiece
volume too
low?
While on a call, press the upper
volume key on the side of your
phone.
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