Motorola solutions Avigilon VMA-AIA1-CG1 Скачать руководство пользователя страница 27

Upgrading the Firmware

You can upgrade the firmware using the ACC ES Admin Web UI.

Note:

You can also upgrade the firmware from an ACC Client connected to an ACC-based NVR in

the same site as the Avigilon AI Appliance. Refer to the procedure for upgrading servers in a site in
the Help files provided with the ACC Client.

Upgrade the firmware to ensure the appliance is operating with the latest software, to upgrade from
obsolete software, or to replace corrupted firmware. When you upgrade the firmware, all your current
settings and all recorded video is retained.

Choosing to upgrade corrupted firmware helps you avoid reverting to the factory default settings. When you
revert to the factory default settings, all of the configured settings are lost.

Before you can upgrade or reinstall the firmware, download the latest version of the firmware (

.fp

) file from

the Avigilon website:

partners.avigilon.com

and:

1. If you have access to the Internet from your web browser while using the ACC ES Admin Web UI,

from the Dashboard, navigate to the About panel. and click

Firmware Updates

.

Otherwise, from a workstation connected to the Internet, navigate to

partners.avigilon.com

and

download the appropriate Avigilon AI Appliance firmware.

2. Save the file to a location accessible to the ACC ES Admin Web UI.

To upgrade the firmware from the ACC ES Admin Web UI:

1. Navigate to the Device panel.

2. If necessary, scroll to show the Upgrade Firmware pane;

3. Use one of these methods:

l

 Drag-and-Drop

1. Use Windows Explorer to navigate to the location of the downloaded firmware file.

2. Click on the file in the Explorer window and drag it over the

Drop '.fp' file here or click

to upload

area.

l

 Click to upload

1. Click in the

Drop '.fp' file here or click to upload

area. The Windows Open dialog box is

displayed.

2. Use Windows Explorer to navigate to the location of the downloaded firmware file.

3. Click on the file in the Open dialog box and click

Open

.

4. Click

OK

to confirm you want to continue. An upload progress indicator appears. Wait while the file is

uploaded and verified. After the file is verified, the device will reboot. The Web UI Communication
Lost message appears while the device is rebooting. The process takes several minutes. When the

Upgrading the Firmware

23

Содержание Avigilon VMA-AIA1-CG1

Страница 1: ...User Guide Avigilon Artificial Intelligence Appliance VMA AIA1 CG1 and VMA AIA1 CG2 ACC 6 10 and later with firmware releases 3 2 and later...

Страница 2: ...ranted with respect to any copyright industrial design trademark patent or other intellectual property rights of Avigilon Corporation or its licensors This document has been compiled and published usi...

Страница 3: ...igilon AI Appliance to a Site 10 Configuring the Appliance 11 Launching the ACC ES Admin Web UI 11 Managing ACC Services and Storage 13 Providing Service Logs for Support 13 Rebooting the Device and M...

Страница 4: ...Troubleshooting 26 Cannot Discover the Device 26 Network Configuration 26 Checking System Health 26 For More Information 28 iv...

Страница 5: ...s how to configure the system after the Avigilon AI Appliance has been powered and is connected the local area network Before You Start Avigilon recommends the use of an uninterruptible power supply U...

Страница 6: ...ors on page 18 2 Bezel Must be installed on site 3 Bezel Lock Protects against unauthorized physical access 4 Power button Controls the power supply to the appliance 5 Video connector Accepts a VGA mo...

Страница 7: ...6 Power supply Two hot swappable redundant power supply System Requirements Camera Frame Rate The Avigilon AI Appliance can provide analytics for non analytics cameras For optimal analytics performanc...

Страница 8: ...for full video analytics processing throughput but up to four network connections are available to accommodate advanced site networking deployments l The Avigilon AI Appliance must be installed with...

Страница 9: ...ed in a separate box InstallingtheSlidingRackRailsandCableManagementArm If the Avigilon AI Appliance will be kept in a server rack install the Sliding Rack Rails and the Cable Management Arm CMA provi...

Страница 10: ...in Overview on page 2 for the location of the different connectors Make the following connections as required 1 Connect the Avigilon AI Appliance to your network using an Ethernet cable Note It is rec...

Страница 11: ...ect status See LED Indicators on page 18 for more information 2 If you are configuring the device with a static IP address connect a DHCP enabled port on your configuring laptop with an Ethernet cable...

Страница 12: ...Certificate Authorities CAs that are not provided with the device can be added and the signed certificates from CAs for public servers such as Google Mail that are provided with device can be disable...

Страница 13: ...used to configure the device a Connect an Ethernet cable from the device to the corporate network port b Disconnect the configuring laptop from the camera network port 12 Connect the cameras to the Po...

Страница 14: ...b lists all the sites that you can access and all the devices that are connected to each site If you do not see the site you want you may need to add the site 2 Locate the ACC site in the list into wh...

Страница 15: ...he ACC ES Admin Web UI of your device use one of the following methods l Discovering the Device 1 Open the Network tab in File Explorer Windows or Finder Macintosh to locate the device You are looking...

Страница 16: ...he panel provides technical information about your device product name part number serial number and firmware version Use the menu options under Services and System in the Dashboard navigation bar to...

Страница 17: ...en you are prompted allow the system to restart Providing Service Logs for Support Use the Logs page to view service logs The logs are typically requested by Avigilon Technical Support to help resolve...

Страница 18: ...tor password Note You cannot change the default administrator username on the ACC ES Admin Web UI only the password 1 To change your password confirm your identity by entering your current password in...

Страница 19: ...rk connections are supported Any of the network connections can be used to join the Avigilon AI Appliance to an existing ACC site The appliance must be on a network where it can be discovered by the A...

Страница 20: ...upport to help resolve an issue By default the page displays 100 warning messages from the Logs Typically Avigilon Technical Support assists you to access and filter the logs on this panel to isolate...

Страница 21: ...able or offline The component status is unknown l Analytics Service An icon displays the ACC Analytics Service status The ACC Analytics Service is online The ACC Analytics Service was overloaded at so...

Страница 22: ...out of range l fan failure Check that the fans are functioning correctly and the air vents are not blocked Electrical l Blinks orange there is an electrical error Errors include l voltage out of range...

Страница 23: ...the LEDs indicate Figure 1 1 The power status indicator LED Indicator Description Off Power is not connected Green Power is supplied Flashing green The firmware update is being applied to the power su...

Страница 24: ...es a certificate identifying the Google Mail server The ACC software verifies the certificate by confirming the CA that signed the Google Mail certificate is from the list of well known trusted CAs an...

Страница 25: ...does not accept the CSR use the certificate issuer s preferred method to generate the CSR 2 After you receive the crt file containing the new certificate from the certificate issuer save it to a loca...

Страница 26: ...nown trusted CAs to the ACC software when it tries to access the mail server The certificate cannot be verified unless a certificate signed by that CA is uploaded to the User Certificate Authorities t...

Страница 27: ...ate to the About panel and click Firmware Updates Otherwise from a workstation connected to the Internet navigate to partners avigilon com and download the appropriate Avigilon AI Appliance firmware 2...

Страница 28: ...el a firmware upgrade that is in progress only during the upload and verification phase Click Cancel upload before the file has uploaded Note If an error occurs during the upload phase or the upgrade...

Страница 29: ...r of the appliance VGA connector for monitor USB connector for keyboard 2 Press the power button on the front of the appliance to powercycle the appliance and start the reboot process The Avigilon log...

Страница 30: ...number Note The username and password for the Web Interface application is separate from the administrator username and password for the ACC Server 2 Display the server Setup tab At the top of the win...

Страница 31: ...Support Avigilon warranty terms for this product are provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com con...

Страница 32: ...nformation For additional product documentation and software and firmware upgrades visit avigilon com support Technical Support Contact Avigilon Technical Support at avigilon com contact For More Info...

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