F
Frry
yd
da
ay
y ffrry
ye
errs
s
This guarantee is valid in the UK and Ireland
only.
It is in your interest to retain the retailers receipt as
proof of purchase. Please quote the following information if
the product develops a fault. These numbers can be found
on the base of the product.
Model No.
Serial No.
All Morphy Richards Products are individually tested
before leaving the factory. In the unlikely event of any
appliance proving to be faulty within 28 days of purchase it
should be returned to the place of purchase for it to be
replaced.
If the fault develops after 28 days and within 24 months
of original purchase, you should contact the helpline number
quoting Model number and Serial number on the product,
or write to the address below. You will be asked to return
the product (in secure, adequate packaging) to the address
below along with a copy of proof of purchase. Subject to the
exclusions set out below (see ‘Exclusions’) the faulty
appliance will then be repaired or replaced and dispatched
usually within 7 working days of receipt.
If for any reason this item is replaced during the 2 year
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to
retain your original till receipt or invoice to indicate the date
of initial purchase.
To qualify for the 2 year guarantee the appliance must
have been used according to the manufacturers instructions.
For example kettles should have been regularly descaled or
an iron cord should have been stored as recommended by
the instructions.
EXCLUSIONS
Morphy Richards shall not be liable to replace or repair
the goods under the terms of the Guarantee where:
1 The fault has been caused or is attributable to accidental
use, mis-use, negligent use or used contrary to the
manufacturers recommendations or where the fault has
been caused by power surges or damage caused in
transit.
2 The appliance has been used on a voltage supply other
than that stamped on the products.
3 Repairs have been attempted by persons other than our
service staff (or authorised dealer).
4 Where the appliance has been used for hire purposes or
non-domestic use.
5 Morphy Richards are not liable to carry out any type of
servicing work, under the guarantee.
6 Plastic filters for all Morphy Richards kettles and coffee
makers are not covered by the guarantee.
This guarantee does not confer any rights other than
those expressly set out above and does not cover any claims
for consequential loss or damage. This guarantee is offered
as an additional benefit and does not affect your statutory
rights as a consumer.
The After Sales Division, Morphy Richards Ltd, Mexborough, South Yorkshire, England, S64 8AJ
Helpline (office hours): UK (local rate) 08450 777700, Republic of Ireland 1800 409119
T
Tw
wo
o y
ye
ea
arr g
gu
ua
arra
an
ntte
ee
e
