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It is important to retain the retailers
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following
information if the product develops a
fault. These numbers can be found
on the base of the product.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within
28 days of purchase it should be
returned to the place of purchase for
it to be replaced.
If the fault develops after 28 days
and within 24 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Morphy Richards
at the address shown.
You will be asked to return the
product (in secure, adequate
packaging) to the address below
along with a copy of proof of
purchase.
Subject to the exclusions set out
below (see Exclusions) the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.If for
any reason this item is replaced
during the 2 year guarantee period,
the guarantee on the new item will
be calculated from original purchase
date. Therefore it is vital to retain
your original till receipt or invoice to
indicate the date of initial purchase.
To qualify for the 2 year guarantee
the appliance must have been used
according to the manufacturers
instructions. For example coffee
makers should have been regularly
descaled.
EXCLUSIONS
Morphy Richards shall not be liable
to replace or repair the goods under
the terms of the guarantee where:
1
The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturers
recommendations or where the fault
has been caused by power surges or
damage caused in transit.
2
The appliance has been used on a
voltage supply other than that
stamped on the products.
3
Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4
Where the appliance has been used
for hire purposes or non domestic
use.
5
Morphy Richards are not liable to
carry out any type of servicing work,
under the guarantee.
6
Plastic filters for all Morphy Richards
kettles and coffee makers are not
covered by the guarantee.
•
This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered as
an additional benefit and does not
affect your statutory rights as a
consumer.
•
This guarantee is valid in the UK and
Ireland only.
For electrical products sold
within the European
Community. At the end of the
electrical products useful life it
should not be disposed of
with household waste.
Please recycle where facilities
exist. Check with your Local
Authority or retailer for
recycling advice in your
country.
Morphy Richards products are intended for household use only.
Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore reserves the right to change the specification of its
models at any time.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helpline (office hours)
UK 0870 060 2610
Republic of Ireland 1800 409119
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