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This guarantee is valid in the UK and Ireland only. It is in
your interest to retain the retailers receipt as proof of purchase. Please
quote the following information if the product develops a fault. These
numbers can be found on the base of the product.
Model No.
Serial No.
All Morphy Richards Products are individually tested before leaving
the factory. In the unlikely event of any appliance proving to be faulty
within 28 days of purchase it should be returned to the place of
purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of original
purchase, you should contact the helpline number quoting Model
number and Serial number on the product, or write to the address
below. You will be asked to return the product (in secure, adequate
packaging) to the address below along with a copy of proof of purchase.
Subject to the exclusions set out below (see ‘Exclusions’) the faulty
appliance will then be repaired or replaced and dispatched usually
within 7 working days of receipt.
If for any reason this item is replaced during the 2 year guarantee
period, the guarantee on the new item will be calculated from original
purchase date. Therefore it is vital to retain your original till receipt or
invoice to indicate the date of initial purchase.
To qualify for the 2 year guarantee the appliance must have been
used according to the manufacturers instructions. For example kettles
should have been regularly descaled or an iron cord should have been
stored as recommended by the instructions.
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Morphy Richards shall not be liable to replace or repair the goods
under the terms of the Guarantee where:
1
The fault has been caused or is attributable to accidental use, mis-
use, negligent use or used contrary to the manufacturers
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2
The appliance has been used on a voltage supply other than that
stamped on the products.
3
Repairs have been attempted by persons other than our service
staff (or authorised dealer).
4
Where the appliance has been used for hire purposes or non-
domestic use.
5
Morphy Richards are not liable to carry out any type of servicing
work, under the guarantee.
6
Plastic filters for all Morphy Richards kettles and coffee makers are
not covered by the guarantee.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an additional
benefit and does not affect your statutory rights as a consumer.
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Please read and save these instructions
The After Sales Division, Morphy Richards Ltd, Mexborough, South Yorkshire, England, S64 8AJ
Helpline (office hours): UK (local rate) 08450 777700, Republic of Ireland 1800 409119
