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Monitor Series
Vital signs Monitor instruction Manual
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CHAPTER 17 Trouble shooting
Problems
Possible reason
Solution
SpO
2
% or pulse rate
can not be shown
normally
1. Finger is not plugged correctly
2. Patient’s SpO
2
value is too low
to be measured
1. Retry by plugging the finger
2. Measure more times, If you can
make sure about no problem existing
in the product. Please go to a
hospital timely for exact diagnosis
SpO
2
% or pulse rate
is shown unstably
1. Finger may not be plugged
deep enough
2. Excessive patient movement
1. Retry by plugging the finger
2. Be calmness.
The Monitor can not
be powered on
1. No battery or low power of
battery
2. Battery might be installed
incorrectly
3. The Monitor might be
damaged
1. Please replace battery
2. Please reinstall the battery
3. Please contact with local
customer service center
Displaying
screen
can
not
be
refreshed
1. SpO
2
module damaged
2. Hang
1. Contact with local customer
service center
2. Re-power on (cut off the AC
power and fetch out DC battery )
Blood pressure can
not be detected and
displayed.
1.
The
body
part
being
measured is not proper
2. The patient is measured with
coat
3. The patient moves and speak
during measurement
4. The device is operated in EMI
circumstance
1. Make sure the body part wrapped
by cuff is correct.
2. Patient should make upper arm
bared, and closely touched with cuff.
3. Patient should keep quiet and
motionless.
4. Move to another place far away
form Interference source such as
bedroom.
Data storage failure 1. The ID number is zero
2. The memory is damaged
1. Set the ID number in range of “
1~99”
2. Please contact with the local
customer service center
Printing is in
trouble.
1. Low power
2. Wrong operation
1. Please change the battery or
adopt the AC power supply
2. Please refer to the instruction
manual for printing.
Others
Contact the technician in Service
Department of our company.