Safety
Information
Proper use of
Refrigerator
Maintenance of
Refrigerator
Trouble
shooting
Appendix
EN-19
4.
TROUBLE SHOOTING
The following simple issues can be handled by the user. Please call the after-sale
service department if the issues are not solved.
Failed operation
Check whether the appliance is connected to a power supply or whether the
plug is correctly fitted
Check whether the voltage is too low
Check whether there is a power failure or partial circuits have tripped
Odor
Odorous foods shall be tightly wrapped
Check whether there is any rotten food
Clean the inside of the refrigerator
Long-time operation of
the compressor
Long operation of the refrigerator is normal in summer when the ambient temperature
is high
It is not suggestible having too much food in the appliance for a prolonged period of
time
Food should always be cooled before being put into the appliance
The doors are opened too frequently
Light fails to get lit
Check whether the refrigerator is connected to power supply and whether the
illuminating light is damaged
Have the light replaced by a specialist
Door can not be
properly closed
The door is stuck by food packages Too much food is placed
The refrigerator is not installed correctly
Loud noises
Check whether the floor is level and whether the refrigerator is placed stably
Check whether accessories are placed at proper locations
Door seal fails to
be tight
Remove foreign matters on the door seal
Warm the door seal and then cool it for restoration
(or blow it with an electrical drier or use a hot towel for heating)
Water pan overflows
There is too much food in the chamber or food stored contains too much
water,resulting in heavy defrosting
The doors are not closed properly, resulting in frosting due to entry of air and
increased water due to defrosting
Hot housing
Heat dissipation of the built-in condenser via the housing is normal
Housing can become hot due to high ambient temperature, storage of too much food
Shutdown of the compressor is possible if too hot
Provide adequate ventilation to facilitate heat dissipation
Surface
condensation
Condensation on the exterior surface and door seals of the refrigerator is normal
when the ambient humidity is too high. Just wipe the condensate with a clean
towel.
Abnormal noise
Buzz: The compressor may produce buzzes during operation, and the buzzes are
loud particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce a creakind sound,
which is normal.
