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PL38DF* Indoor Gas Fireplace
XG0216 -160215.1
Maintenance
Troubleshooting:
SIT Proflame 2:
The following is a troubleshooting chart of possible problems:
If your fireplace still does not operate correctly, consult your local Montigo dealer.
All service and repairs should be performed by a qualified Technician.
All spare parts, optional fans, and optional trim finishes are available from your local Montigo dealer.
PROBLEM
SOLUTION
Pilot Igniter won't spark
1. Check the MAIN ON-OFF switch
(typically located below the valve
cover) and turn ON
2. Ensure main power is ON or new
batteries are installed in the remote
control and backup battery pack (if
available).
3. Check the 3.15A fuse in the control
box and replace if necessary
Pilot Igniter sparking, but
Pilot burner will not light
1. Verify the Inlet and Manifold Gas
Pressure are within acceptable limits
2. Check all connections to gas valve
3. Check connection to stepper motor
(if available)
Pilot lights , but Main
burner will not Light
1. Check and verify all wiring
connections as per the wiring
diagram.
2 . Verify the inlet and Manifold
Pressure are within acceptable
limits
Pilot lights , but Main
burner will not Light and
igniter continues to spark
1. Check the Pilot Flame Sensor
Rod and clean with steel wool
or similar.
2 . Check the Pilot hood and
clean with steel wool if dirty.
3. Adjust pilot flame using the
pilot adjustment screw if the pilot
flame is too long or too short
(Flame should fully engulf the
sensor rod and must be stable).
4. Check and make sure the
ground wire from the pilot is
connected to the fireplace body.
