Maintenance & Storage
Troubleshooting
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Wards.com
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1. Clean your air conditioner occasionally to keep it looking new.
Be sure to
unplug the unit before cleaning to prevent shock or fire hazards.
2
.
The appliance may be dusted with an oil-free cloth or washed with a damp
cloth. Wipe dry.
Never use harsh cleaners, wax or polish.
Problem
Solution
Unit does not
start
Check that cord is not disconnected from outlet.
Check if house fuse is blown or circuit breaker tripped.
Check if plug current device is tripped; press reset.
Check if power is turned ON.
Check water in bottom tray and drain, if needed.
Room temperature is the same as the set temperature.
Unit not cooling
well
Check that room temperature is not below 62
°
F.
Set unit to lower temperature.
Ensure all the windows and doors are closed.
Remove other heat sources from room.
Ensure the exhaust hose is installed properly/not blocked.
Check air filter.
Room area is too large.
Unit is noisy or
vibrating
Place the unit on a flat level surface. Ensure proper clearance
from furniture, curtains or other items.
Check air filter.
Gurgling sound
The sound comes from the flowing of the refrigerant inside
the air conditioner. This is normal.
Remote not
working
Check range is within 20 ft. of the unit front.
Signal obstructed; remove obstruction.
Replace remote control batteries.
Room too cold
Increase temperature setting.
ERROR CODES
E1 Room temperature sensor error. Unplug the unit, wait 3 minutes and plug it
back in.
E2 Evaporator temperature sensor error. Unplug the unit, wait 3 minutes and plug
it back in.
E4 Display panel communication error. Unplug the unit, wait 3 minutes and plug it
back in.
P1 Bottom tray is full. Turn off unit and drain the collected water away
immediately (see page 9).
5. If you plan to store the air conditioner:
A. Remove the plug from the bottom drain outlet (all the water in the
bottom tray will drain out).
B. Keep the appliance running on FAN mode for half a day in a warm
room to dry the appliance inside and prevent mold from forming.
C. Turn OFF and unplug the unit. Remove the batteries from the remote
control.
D. Clean the air filter (see number 3 above) and reinstall.
E. Cover the air conditioner with plastic or in the original carton before
storing in a dry location.
6.
DO NOT immerse this item or any other electrical items, cords or plugs into
water.
7.
Remove remote controller batteries if the remote will not be used for more
than 2 months.
3. Clean the air filter at least once every
2 weeks for optimum performance.
Wash the air filter by immersing gently
into warm water with a mild detergent,
rinse and dry. Reinstall.
4. In households with animals, periodically
wipe down the grill to prevent blocked
airflow due to animal hair.
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