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Q8: The image is dim.
A8: Adjust the brightness/contrast.
Q9: The image has jitter or a moire pattern.
A9: Nearby electronic equipment may be causing interference.
Q10: The LED INDICATOR is on or flashing, but there is no image on the screen.
A10: Ensure that the monitor is powered on. Confirm the graphics card is properly
installed. Check the video cable connection. Inspect the condition of the ports
on the monitor and graphics card. Check to see if the PC is asleep, in standby
mode, etc.
Q11: The image position or size is incorrect.
A11: Check the settings in the monitor's OSD menu and PC display settings.
TECHNICAL SUPPORT
Monoprice is pleased to provide free, live, online technical support to assist you
with any questions you may have about installation, setup, troubleshooting, or
product recommendations. If you ever need assistance with your new product,
please come online to talk to one of our friendly and knowledgeable Tech Support
Associates. Technical support is available through the online chat button on our
website www.monoprice.com or through email by sending a message to
[email protected]. Check the website for support times and links.