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7

TROUBLESHOOTING

         Q1:

 

The Power Bank won't charge my device and all the LEDs remain off.

         A1:

 

The battery is depleted. Please fully recharge the Power Bank and try again.

         Q2:

 

The flashlight won't turn on.

         A2:

 

Press and hold the Power button for about 3 seconds to turn the flashlight On or Off. Check the battery

               charge level and recharge as necessary.

         Q3:

 

Despite being fully charged, the Power Bank won't charge my device.

         A3:

 

Double check the cable connections and reseat as necessary. Try using a different charging cable. Check your

               device's owner's manual to verify it is compatible with Power Banks. Try charging a different device to see if

               it is the Power Bank, cable, or device that is causing the problem.

         Q4:

 

The Power Bank will charge using a wall charger, but won't charge when I plug it into my computer.

         A4:

 

Verify that you are not connecting through a passive USB hub. Try using a different USB port. Note that some

               laptop USB ports may have insufficient current to charge the Power Bank in a timely manner.

TECHNICAL SUPPORT

      Monoprice is pleased to provide free, live, online technical support to assist you with any questions you may have

      about installation, setup, troubleshooting, or product recommendations. If you ever need assistance with your new

      product, please come online to talk to one of our friendly and knowledgeable Tech Support Associates. Technical

      support is available through the online chat button on our website (

www

.

monoprice

.

com

) during regular business

      hours, 7 days a week. You can also get assistance through email by sending a message to 

tech

@

monoprice

.

com

Содержание 14575

Страница 1: ...User s Manual IP65 RUGGED POWER BANK 7800mAh Model 14575 10050mAh Model 14576 ...

Страница 2: ...ttery Do not dispose of this device by throwing it in the trash It must be recycled in accordance with state and or local laws Keep out of reach of children Keep away from corrosive materials Do not use chemical solvents cleaners or soap to clean this device Use only a dry soft cloth For particularly stubborn deposits moisten the cloth with warm water IMPORTANT USAGE NOTES Charge this Power Bank f...

Страница 3: ...he Monoprice Customer Service department is dedicated to ensuring that your ordering purchasing and delivery experience is second to none If you have any problem with your order please give us an opportunity to make it right You can contact a Monoprice Customer Service representative through the Live Chat link on our website www monoprice com during normal business hours Mon Fri 5am 7pm PT Sat Sun...

Страница 4: ...wer button The LED Power Level Indicators will illuminate to show the current charge level as shown in the following table The LEDs will remain illuminated until you press the Power button again USING THE FLASHLIGHT This Power Bank features a built in LED flashlight Press and hold the Power button for about 3 second to turn the flashlight On or Off Charge Indicators Charge Level 5 5 25 25 50 50 75...

Страница 5: ...ug the other end of the cable into a USB power source The LED Power Level Indicators will blink to indicate that the Power Bank is being charged The number of fully illuminated LEDs indicates the current charge level as shown in the following table 3 When all the LEDs are fully illuminated unplug the USB charging cable from the power source and then unplug it from the Power Bank The Power Bank is ...

Страница 6: ...charging The LED Power Level Indicators will illuminate to show the current charge level of the Power Bank As the Power Bank s charge is consumed the LEDs will turn off one by one to indicate the decreased charge level as shown in the table below Note If the charge level falls below 5 immediately cease charging your mobile devices and fully recharge the Power Bank before resuming charging of your ...

Страница 7: ...ing the problem Q4 The Power Bank will charge using a wall charger but won t charge when I plug it into my computer A4 Verify that you are not connecting through a passive USB hub Try using a different USB port Note that some laptop USB ports may have insufficient current to charge the Power Bank in a timely manner TECHNICAL SUPPORT Monoprice is pleased to provide free live online technical suppor...

Страница 8: ...nput Connector Type USB micro B female Input Power 5 VDC 1000mA Output 1 Power 5 VDC 1000mA Output 2 Power 5 VDC 2100mA Output Connector Types USB A female Over Current Protection Yes Over Voltage Protection Yes Over Charge Protection Yes Short Circuit Protection Yes Dimensions 4 5 x 2 7 x 1 0 115 x 69 x 25 mm Weight 9 2 oz 261g ...

Страница 9: ... if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the in...

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