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PROBLEM
POSSIBLE CAUSE
DOOR NOT CLOSING
• Package holding door open.
PROPERLY
• Check the door gasket; it may be out of position.
• Refrigerator not level. See Installation Instructions.
VIBRATION OR
• Refrigerator may not be properly installed.
RATTLING (Slight
vibration is normal.)
FRESH FOOD
• Temperature controls not set cold enough. See Temperature Controls.
FREEZER OR
• Warm weather or frequent door openings.
COMPARTMENT
• Door left open for long time or freezer door left ajar.
TOO WARM
• Package may be holding door open.
FROST OR ICE CRYSTALS • Door left open or package holding door open.
ON FROZEN FOOD
• Frequent or long door openings.
(Frost within package
• Freezer door left ajar.
is normal.)
SLOW ICE CUBE
• Door may have been left open or freezer door left ajar.
FREEZING
• Temperature of freezer compartment too warm.
• Package may be holding door open.
ICE CUBES HAVE
• Old cubes need to be discarded.
ODOR/TASTE
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in freezer compartment may be transmitting
odor/taste to ice cubes.
• Keep open box of baking soda in refrigerator; replace every 3 months.
• Interior of refrigerator needs cleaning. See Care and Cleaning.
• Poor-tasting incoming water. Replace water filter.
AUTOMATIC
• Icemaker power switch is in the Off position.
ICEMAKER
• Water supply turned off, restricted or not connected. Call your installer
DOES NOT WORK
for proper water supply line connection.
• Water filter clogged. Replace the filter or use the filter bypass plug.
• Freezer compartment too warm.
• Piled up cubes in storage bin may cause icemaker to shut off too soon. Level cubes in bin.
• Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes
and turn the icemaker back on.
MOISTURE FORMS
• Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
• Door left open or package holding door open.
REFRIGERATOR
• Control humidity and temperature in the kitchen with air conditioning.
MOISTURE
• In humid weather, air carries moisture into refrigerator when doors are opened.
COLLECTS INSIDE
• Control humidity and temperature in the kitchen with air conditioning
REFRIGERATOR
• Foods with strong odors should be tightly covered.
HAS ODOR
• Check for spoiled food.
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in refrigerator; replace every 3 months.
• Defrost water system beneath unit needs to be cleaned.
INTERIOR LIGHT
• No power at outlet.
DOES NOT WORK
• Light bulb needs replacing. See Care and Cleaning.
• Master Light switch is in the OFF position.
• The Sabbath Mode Kit may be installed and operating. Turn off the Sabbath Mode device.
SMALL OR
• Water filter clogged. Replace the filter or use the filter bypass plug.
HOLLOW CUBES
•
Check for a connection to a Reverse Osmosis water system. If an RO is connected,
remove the water filter and install the orginal bypass plug that came with the unit.
CLICKING SOUND WHEN • This unit is equipped with a hold shut feature, which can be heard when the drawer
FREEZER DRAWER IS
front is within 2” of the face of the cabinet.
OPENED OR CLOSED
FREEZER DRAWER NOT • Package holding drawer open.
NOT CLOSING PROPERLY • Drawer hold -shut needs reset, open drawer fully and forcefully close
16
Questions?
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problem
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Bottom Freezer Refrigerator