Moneris transelect v2000, Руководство по эксплуатации

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Moneris TRANSELECT (V2000) Merchant Operating Manual v.1.1 37
CHAPTER 6: Processing ERNEX Transactions
Your Transelect Terminal is capable of processing Loyalty and Gift Card
transactions as well as financial transactions.
Prior to processing a Loyalty or Gift Card, the ERNEX host must be set up
to accept the transaction and your terminal must be set up to process the
transaction.
If you have questions, please contact Ernex at 1-888-376-3999, or at sup-
port@ernex.com.
6.1: Ernex Features
6.1.1: Clerk IDs
ERNEX is able to maintain Clerk totals that are independent of terminal
totals or batch totals. Each Clerk can select ERNEX totals or zero their loy-
alty totals, but they cannot close their batch with ERNEX.
Each Clerk is identified by a 1 - 6 character field. Clerk ID's can contain '0'
- '9' and 'A' - 'Z'. All other characters are not acceptable. Clerk ID's do NOT
need to be configured at ERNEX.
When the Clerk ID prompt is activated, each transaction must include a
Clerk ID (including administrative transactions). ERNEX Clerk ID's can be
used to total transactions by an ID or to identify a clerk in cases where an
employee incentive program is in use. In order to activate Clerk ID's con-
tact Moneris.
6.1.2: Gift Card Validation Code (CVC)
Every Gift Card has a three digit Card Validation Code (CVC) which is
printed on the front or back of the Gift Card. The CVC provides additional
security against fraudulent cards and must be keyed in with every Gift Card
transaction.
6.1.3: Stored Transactions
Your Transelect Terminal can store up to 1000 Approved ERNEX transac-
tions. Once the transactions in the terminal memory reach capacity, the
oldest transaction drops off. If your terminal is replaced, the memory can-
not be transferred to the replacement terminal and is therefore lost.