Monarch National Service Coverage Areas - Effective 1st January 2020.
Y
our
M
onarch
HE
water softener is fully covered by a
7
year parts and
2
year labour
guarantee in all hard water areas of
E
ngland
&
W
ales.
11
IMPORTANT
Water softeners sold outside these areas, are strictly covered by a parts only 'exchange' guarantee
as determined by the model/range of softeners i.e. Unit with 7 years parts.
All parts sent back to Monarch are at the expense of the sending parties. All repaired or replaced
items will be returned to the sender
on a no charge basis whilst covered by the parts exchange
guarantee. Once the parts exchange guarantee has expired, Monarch reserves the right to make a
charge
for any postage/delivery, labour and parts charges that is deemed necessary. Monarch will
endeavour to keep these charges at the lowest cost whenever possible.
