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MONARCH WATER DOMESTIC WATER SOFTENER GUARANTEE 

Effective 1st January 2020 

This water softener is fully covered by 7 year parts and 2 years 'at home' labour guarantee for 

installation within the hard water regions of England 

&

 Wales, as detailed on Monarch's National 

Service Coverage Area, from date of original purchase. Installations outside this area are automatically 

covered by a 7 year parts only 'exchange' warranty. 

PLEASE NOTE• This guarantee has the following conditions, and is not covered by the following. 

1.  Damage caused by high water pressure, we strongly recommend a 5bar water pressure limiting 

valve on the inlet to your water supply, where daytime water pressure exceeds a static pressure 

of 3.5 bar (50psi). 

2.  This water softener is suitable for a mains water supply only. 

3. The majority of debris in water is caused by local authority work on the water main.  If notified 

in advance, by your local water authority, please put your softener onto 'bypass', see Fig 4 on page 

8. Please note a H1034DF will not catch particulate iron less than 20 microns. 

For Bypass: 

Press central plunger as per directional arrow towards Bypass. 

For Normal Service: 

Press central plunger as per directional arrow towards Service. 

See Pie 4 earlier in manual. 

4.  Cal louts due to incorrect installation. If you have any queries when installing your softener, 

please call us on 01986 784759. 

5.  The wrong type of salt used and also the softener being allowed to run out of salt. 

NOTE: In all cases 

use TABLET SALT ONLY.

6.  The use of any other hoses than those provided. Under no circumstances use washing machine 

hoses. 

7.  The build-up of salt fines in the bottom of the salt compartment.  Although Monarch recommends 

Ultimate, please note it is the customers' responsibility to ensure the salt is of good condition 

when used. 

8.  The effect of aggressive water, the degradation and/or blinding of resin and/or chlorine attack on 

resin. 

9.  Under no circumstances plumb in the softener in solid copper. 

10.  The installation kit is only covered by the OEM twelve-month parts 'exchange'  warranty only. 

11.  Compensation as a result of cancelled appointments,  damage caused by, or incorrect installation 

of the water softener. In the unlikely event of a fault, put the softener onto Bypass, see 3 above 

ref 'For Bypass' until an engineer calls. 

12. Please note that any cal louts within the warranty period that are due to external influences 

affecting the operation of the softener, may incur a charge. 

THE ABOVE DOES NOT AFFECT YOUR STATUTORY RIGHTS 

SERVICE CARE 

The manufacturer of your water softener includes 55+ years of manufacturing experience, to give you 

a water softener that is arguably the most reliable on the market today. 

One of the aspects incorporated into the manufacture of your softener is 'Prevention is better than cure'. 

To these ends, Monarch strongly recommends a service every 2 years from date of installation, to 

ensure the continued excellent operating efficiency you will come to expect. 

We will of course inform you when this small service is due and arrange a convenient time for our 

engineer to call. 

Therefore please ensure that your guarantee card is returned once installation is complete. 

10 

Содержание Ultimate Series

Страница 1: ...staller User Guide Effective 1st January 2020 The Ultimate Water Softener with the 7 2 year Guarantee Suppliers to H M the Queen s Estate at Sandringham T 01986 784759 F 01986 784769 info monarchwater co uk www monarchwater co uk ...

Страница 2: ...9 C If siting the softener within a kitchen cupboard loft etc ensure that the base floor is adequately supported If the softener is being installed in your loft 1st 2nd floor etc it is strongly recommended to house the softener within a 25 gallon plastic tank and insulate well Monarch take no responsibility of any water damage etc if this recommendation is not applied The overflow on the plastic t...

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Страница 6: ...ernating display If at any time you need to reset any figure wait until the display changes to the relevant setting and then re programme as required Q FLUSH SOFTENER IMPORTANT Place Rapid Fit bypass in Service position by pushing plunger as per directional arrow see Pie B previous page Check for leaks Leave a soft mains tap e g bathroom wash hand basin to run for a minimum of 5 minutes to purge a...

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Страница 10: ...SALT ONLY 6 The use of any other hoses than those provided Under no circumstances use washing machine hoses 7 The build up of salt fines in the bottom of the salt compartment Although Monarch recommends Ultimate please note it is the customers responsibility to ensure the salt is of good condition when used 8 The effect of aggressive water the degradation and or blinding of resin and or chlorine a...

Страница 11: ...termined by the model range of softeners i e Unit with 7 years parts All parts sent back to Monarch are at the expense of the sending parties All repaired or replaced items will be returned to the sender on a no charge basis whilst covered by the parts exchange guarantee Once the parts exchange guarantee has expired Monarch reserves the right to make a charge for any postage delivery labour and pa...

Страница 12: ...a full 10 year parts and labour guarantee our Platinum service simply call our main number below and select Option 2 for Service We will then forward details of all our service plans for your consideration Once again thank you for supporting Monarch Water Yours faithfully MONARCH WATER LTD Effective 1st January 2020 12 ...

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