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Check the things below before contacting our Service Center in the event of interruption of operation:
Failures Reasons
Reasons
Treatment
The heating indicator
light is off.
Failures of the temperature
controller.
1. Call MODENA customer service to
repair.
The power indicator
light is off.
1. The power source not
connected or badly
connected.
1. Call MODENA customer service to
repair.
2. Indicator damaged.
2. The overheating sensor
activated.
No water coming out
of the hot water
outlet.
1.The running water supply is
cut off.
1. Wait for restoration of running water
supply.
2. The hydraulic pressure is too
low.
2. Use the heater again when the
hydraulic pressure is increased.
3. The inlet valve of running
water is not open.
3. Open the inlet valve of running water.
The water
temperature is not
warm enough.
1. The heating element is
deactivate
1. Replace the heating element and Call
MODENA customer service to repair.
2. Temperature controller
malfunction
2. Call MODENA customer service to
repair.
3. No power to water heater.
3. Check power supply.
The water
temperature is too
high.
1. Failures of the temperature
control system.
1. Call MODENA customer service to
repair.
Water leak.
1. Seal problem of the joint of
each pipe.
1. Seal up the joints.
2. Leaking from plumbing
connection.
2. Tighten the connection.
3. Leaking at gasket.
3. Tighten the element or replace the
gasket and Call MODENA customer
service to repair.
This symbol on the product, or in its packaging, indicates that this product may not be
treated as household waste. Instead, it should be taken to the appropriate waste
collection point for the recycling of electrical and electronic equipment. By ensuring
this product is disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could otherwise be
caused by the inappropriate waste handling of this product. For more detailed
information about the recycling of this product, please contact your local council or
your household waste disposal service.
Part 6:
Problem & Solution
Part 7:
Correct Disposal of This Product