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MobileRepeater.co.uk
Unit 1A Learoyd Road, Mountfield Industrial Estate, New Romney, Kent TN2 8XU
Tel -‐ +44(0)8082 344257, Email – [email protected]
If your phone shows a strong signal but the call quality is not clear
This is either a result of coiled cable, a sharp bend or due to external aerial direction.
If your cable run is straight and you have not coiled excess cable please check the
direction of the external aerial and ensure that it points towards the local base
station. As the aerial is directional it needs proper orientation to ensure a reliable
communication channel between the external aerial and the nearest base station for
your network.
*Note -‐ you can use
www.sitefinder.ofcom.org.uk
to locate base stations in your
postcode or call your network provider to check
If you are not able to locate the base station from the website above simply rotate
the aerial in a full circle and test calls inside near the repeater unit to ensure a
quality signal. Otherwise we would recommend contacting your network provider
to request information on the nearest base station location.
If the Green LED is OFF and you can not receive a signal near the repeater unit
This is a result of the repeater unit not receiving a strong enough signal externally.
First ensure that the
entire
length of cable is completely uncoiled and free from any
sharp bends or kinks. Next check the coax cable between the outdoor aerial and the
repeater and make sure connections and cable are intact. Next check the orientation
of the external aerial and ensure it is pointed in the right direction. If necessary
simply rotate the external aerial and monitor the signal level on your phone inside
near the repeater to see if you are able to pick up the external signal. If you still do
not receive a signal on your phone from the repeater (even if the green LED is OFF)
then you may need to consider using a higher gain and more directional external
aerial that is more sensitive to capturing weak outdoor signals. Visit the accessories
page on MobileRepeater.co.uk for more information on aerial upgrades.
