The Mobile Device contains sensitive hardware, take care when handling and avoid dropping it.
Do not expose the Mobile Device to dust, dirt, sand or food.
The Mobile Device has a GPS receiver that works best when it has an unobstructed view to
the sky.
Wear your waterproof Help Button at all times.
The Neck Pendant, Wrist Button and Fall Button are waterproof and can be taken with you in
the shower. The Mobile Device is water resistant and can also be taken with you in the shower.
Do not put the Neck Pendant or Wrist Button through the clothes washer or dryer. Do not
attempt to dry your button out in the microwave or oven.
If the LED on your Neck Pendant or Wrist Button flashes amber, the battery is low. Please
contact MobileHelp Technical Support immediately to provide you with a replacement pendant.
Press your Neck Pendant, Wrist Button, or red Emergency Button on your Base Station or
press and hold the emergency button on your Mobile Device for 2 seconds.
Yes. Always take your Mobile Device with you when leaving your home. Wear your Neck
Pendant or Wrist Button at all times, both at home and away, so help is never out of reach.
If you are unable to speak or be heard, we will assume it is an emergency and notify
Emergency Response on your behalf. We will also notify the personal contacts listed on
If you accidentally set off the alarm, simply notify the Emergency Operator when they
respond that “THIS IS A FALSE ALARM.” The operator will disconnect and no further
action will be taken.
Rescue personnel follow different procedures. In most cases, emergency personnel are
authorized to break into your home to help you and cannot be held responsible for any
damages caused as a result of gaining entry.
SRDR-00023 Rev. 2
SRDR-00023 Rev. 2
WARNING
Strangulation and choking hazard. The lanyard has been designed to break away when
tugged. However, the user can still suffer serious personal injury or death if the cord
becomes entangled or stuck on objects.
AVERTISSEMENT
Risque de suffocation ou d'etranglement. La laniere est con
ç
ue pour se detacher
lorsqu'elle est tiree, cependant, l'utilisateur peut subir une blessure ou la mort si la
laniere se mele ou s'accroche a d'autres objets.
