MobileDemand xTablet Flex 8, Руководство пользователя

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14 xTablet Flex 8 User Guide
4
Troubleshooting
Basic Troubleshooting
Problem Solution
Nothing appears on the
screen.

The tablet may be in sleep mode. Press the power button to wake up the display.

The brightness level may be too low. Increase brightness. Verify by shading the screen.
The screen suddenly turns
blank and the power
indicator goes off.

Make sure the AC adapter is properly connected.

If running on battery power, the battery may be depleted, charge the battery.
Wireless LAN signal quality
is poor.

The tablet may be out of range. Move the tablet closer to the access point or another wireless LAN
device associated with it.

Check if your surroundings have interferences, such as microwave ovens, cordless phones. Move the
tablet away from objects causing interference.
I cannot connect to another
wireless LAN device.

Make sure that wireless LAN feature is turned on.

Make sure that the SSID setting is the same for every wireless LAN device in the network.

Restart the tablet

Make sure the IP address or subnet mask setting is correct.
I cannot connect to another
device with Bluetooth.

Make sure that both devices have Bluetooth turned on.

Make sure that the distance between the two devices is within 10 meters and there are no walls or large
obstructions between the devices.

Make sure the both devices are turned on and configured to be discoverable.

Make sure that both devices are compatible.
No sound is produced.

Adjust volume of the tablet by pressing on the volume rocker.

If using an external audio device, make sure that the cable is properly connected.
I cannot project the tablet
display to another monitor.

Make sure the micro-HDMI driver is installed.

Make sure the output setting selected is correct.
Contact Information

Sales : 319-363-4121

Service : 1-855-501-TECH (8324)