18
Troubleshooting
Cause and Remedy
l
Did you install the main unit on a surface that is not flat or stable?
→
Install the main unit on a table or other surface that is flat and stable. P.7
l
The i-see Sensor may erroneously detect heat from television, air conditioner,
refrigerator, etc., and cannot correctly detect a person.
P.13
l
Is there an object within the range of rotation of the main unit?
→
Install the main unit with 20 cm or more of empty space around it, then
press the power switch again to turn the operation ON.
P.11
l
Is the pre-filter dirty?
→
Clean the pre-filter.
P.15
l
Are the filters dirty?
→
Replace the filters.
P.17
l
Is there dust on the PM2.5 Sensor and odor sensor?
→
Clean the PM2.5 Sensor and odor sensor.
P.15–16
l
Are the i-see Sensor and AUTO TURN set to OFF?
→
Set them to ON.
P.14
l
Is the room temperature high?
→
When the room temperature is high, a person may not be correctly
detected.
P.13
l
Is there an obstruction (furniture, etc.) between the main unit and the person?
→
If there is an obstruction (furniture, etc.) between the main unit and the
person, the person cannot be correctly detected.
P.13
l
Is the unit being operated in the Auto operation “Night”?
→
The i-see Sensor and AUTO TURN do not operate in the Auto operation
“Night”. Operate the unit in a mode other than Auto operation “Night”. P.11
l
Refer to <When the i-see Sensor cannot detect a person>.
P.13
l
Are the i-see Sensor and AUTO TURN set to OFF?
→
Set them to ON.
P.14
l
Is the unit being operated in the Auto operation “Night”?
→
The i-see Sensor and AUTO TURN do not operate in the Auto operation
“Night”. Operate the unit in a mode other than Auto operation “Night”. P.11
l
Is the unit being operated in the Manual operation “High”?
→
The sound is louder for operation with a high air volume. If the sound
bothers you, select an operation mode with a low air volume.
P11
l
Is the pre-filter dirty?
→
Clean the pre-filter.
P.15
l
Are the filters dirty?
→
Replace the filters.
P.17
l
Is the activated charcoal filter installed in the main unit still inside the plastic bag?
→
Take it out of its plastic bag and then attach it again.
P.10
The main unit vibrates a lot.
The unit faces towards a direction
where there is no person.
l
Unit does not face to the front
l
The position of the front deviates
from the standard
Odor and smoke are difficult to
remove.
The unit does not face towards
the direction where there is a
person.
(i-see Sensor does not detect the
presence of a person)
AUTO TURN does not move.
There are strong operational
noise or vibrations.
Symptom
l
Has the power plug become disconnected?
→
Firmly insert the power plug into the power outlet.
P.11
l
Is an operation mode lamp lit?
(Is the power switch ON?)
→
Turn ON the power switch.
P.11
The air purifier does not operate.
Before requesting repairs, thoroughly read this Instruction Manual, and check the following points.
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