EN-41
Troubleshooting (continued)
Images are not displayed correctly. (continued)
Problem
Solution
Hue is not appropriate.
• Check that the cables connected to the external devices are not broken.
Tint in projected
images is incorrect.
• If the setting of COMPUTER INPUT in the SIGNAL menu is inconsistent with the RGB/
YCbCr output setting of the external device even when the input source is other than
COMPUTER (for example, when the input source is HDMI), the entire image appears
reddish or greenish.
Check that COMPUTER INPUT in the SIGNAL menu is correctly set. (See page
25.)
• Check that the cable connected to the external device isn’t broken.
Different color tint.
•
When comparing images projected by two projectors, tints in the displayed images may be
different because of variation between their optical components. This is not a malfunction.
•
When comparing the image projected by this projector with those displayed on the
television or PC monitor, tints in the displayed images may be different because of
difference in the range of color reproducibility. This is not a malfunction.
Only the motion areas
in the images supplied
from the computer
aren’t displayed.
• This is caused by the computer being used. Contact the manufacturer of your
computer.
Projected images are
obscured.
• Match the output resolution of your computer with the resolution of the projector.
For the method to change the output resolution of the computer, contact the
manufacturer of your computer. (See page 46.)
• Some images and texts appear obscured during the keystone adjustment. In such
cases, use the projector without applying the keystone adjustment. (See page 15.)
Projected images are
flickering.
• After the POWER button or ON button on the remote has been pressed, or the LAMP
MODE setting has changed, images may be flickering until the lamp lights stably. This
is an expected behavior.
• When selecting the input signal, Auto Position, and Color Enhancer, the projected
image may be flickering temporarily. This is not a product malfunction.
Others
Problem
Solution
The exhaust vents
emit warm air.
• This air comes out after cooling the inside of the projector. You may feel hot, but this
is not a malfunction.
No audio is output.
• Check that the volume isn’t set to low.
• Check the Audio Input setting.
• When the external device is connected with an HDMI cable, set the audio output of
the device to PCM output.
The menu can’t be
used.
• The microcomputers inside the projector may be wrongly operating because of noise.
Press the POWER button to turn off the lamp and unplug the power cord from the
wall outlet. Wait about 10 minutes, plug the power cord in, and try again.
“TEMPERATURE!!” is
displayed.
• This indication appears when the ambient temperature rises high. When the ambient
temperature stays high, the lamp goes out.
Eliminate any causes of the rise in the ambient temperature.
• This indication appears when the intake or exhaust vents are blocked. When they are
kept blocked, the lamp goes out.
Remove the objects blocking the intake or exhaust vents.
The mark appears.
•
This mark appears when ineffective operation is carried out. This isn’t a product malfunction.
The remote control
doesn’t function easily
or at all.
• Check that the batteries are loaded in the remote control or the batteries are not
weak. (See page 8.)
• Check that the remote control sensor isn’t exposed to direct sunlight or fluorescent
light. (See page 8.)
• Use the remote control within its operation range. (See page 8.)
• Use the remote control at least 10 cm away from the projector.
