Mitel SX-2000 Superconsole 2000, Руководство пользователя, Страница: 14 / 77

8
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Getting Started
Starting and Closing the
Superconsole 2000
The Superconsole 2000 starts with the operator status set to
“Operator Absent.” To begin receiving calls, you must change the
status to “Operator Present.” For more information, see page 35.
To start the Superconsole 2000 application
•
Start Windows.
•
Type your user name and password.
For turnkey consoles, the default user name and password
are mitelconsole and mitel1 respectively. Type both in
lowercase letters.
•
Click on your Windows desktop.
To close the Superconsole 2000 application
•
On the File menu, click Exit .
Starting a CDE Session
Starting a CDE session provides access to the PBX for
programming and maintenance purposes. Access requires
authorization (i.e., a user name and password) and is usually
restricted to trained technicians. A connection to your local area
network is also required—see the Superconsole 2000 Help for
more information.
To start a CDE Session
•
On the File menu, click Connect to CDE .
Questions about Starting and Closing the
Superconsole 2000 application
What happens to incoming calls when I close the
Superconsole 2000 application?
If yours is the only console on the system, the system
automatically switches to Night Service 1. Calls then ring
night bells or another designated answering point. If there are
other consoles, yours will switch to Operator Absent status
when you close the application. Other answering points will
receive the calls that would otherwise go to your console. For
more information, see Day and Night Service on page 31 and
Operator Status on page 35.
What happens to calls if my computer stops working?
Usually, a nearby extension will serve as a backup answering
position in the event of a power failure or other problem that
causes your computer to stop working. Calls that normally
ring the console would then ring the backup extension.
Can I use other applications while the Superconsole
2000 is running?
Yes, but keep in mind that having multiple applications open
at the same time as the Superconsole 2000 can adversely
affect its performance. If possible, try to limit your use of
other applications to periods when call traffic is low.
My screen goes blank sometimes—why?
A power-saving feature built into the computer automatically
reduces the screen intensity when there has been no keyboard
or mouse activity for approximately two minutes. After approxi-
mately five minutes, the screen goes blank. When you press the
spacebar on the keyboard, the console screen will reappear.