Swap to a Waiting Call
O
While in a call, press FLASH
to put the current call on hold, and connect with the
waiting call.
O
Press FLASH again.
Depending on the programming for your set, you
return to the original call placing the second caller on
hold, or you form a 3-party conference call.
See your Communications Department for further
information.
CALLBACK
Do You Want to be Called Back
You can set up an automatic “Callback” if you
reach a busy extension, or if there is no answer.
If the line is busy, the telephone system monitors
the line and rings you when the line becomes free.
If there was no answer, you are notified (your
telephone rings) when the user returns and next
uses the telephone. When you lift the handset,
the previously unanswered extension rings.
You can also use Callback if you receive a busy
signal when trying to access an outside line.
When the outside line becomes free, your
telephone rings. When you pick up the handset,
the outside number is dialed automatically.
When the Line is Busy
O
When you hear busy tone, enter the
Callback - Busy feature access code
to set up an automatic Callback.
When There Is No Answer
O
When there is no answer to your call,
replace the handset.
O
Lift the handset and enter the
Callback-No Answer feature access
code.
O
Enter the number of the unanswered
extension.
You will hear dial tone.
O
Replace the handset.
When the person next uses the telephone and hangs
up, your telephone will ring.
Cancel a Callback
O
Enter the Clear All Features feature
access code
to cancel a Callback before it is honored.
Note:
This also cancels any Call Forward or Do Not
Disturb features that you have activated.
CALL PARK
What is Call Park
You can “park” a call by dialing the Call Park
feature access code. Your telephone does not
ring automatically when you hang up after parking
a call, but you cannot make or receive other calls
until after you have retrieved your parked call. You
can retrieve a parked call at your own extension
by simply lifting the handset, or you can retrieve
the call from a another extension.
Park a Call
O
While on a call, press FLASH.
Your call is put on hold.
O
Enter the Call Park feature access
code.
O
Replace the handset.
The call is “parked”: you cannot make or receive
calls on your extension until this call is retrieved and
completed.
Retrieve a Parked Call
O
Lift the handset.
You are connected with your parked caller.
Retrieve a Parked Call from Another Extension
O
On another extension, dial the call
Park or Directed Call Pickup feature
access code.
O
Dial the extension number where
your call is parked.
You are connected with your parked call.
CALL PARK - DESTINATION
PHONE
What is Call Park - Destination Phone
Call Park - Destination Phone allows you to park
an answered call on another phone. If a parked
call is not retrieved after a specified length of time,
a reminder occurs.
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