Appendix D. Technical Support
If you are a Mitel Networks Corporation subscriber and are having technical difficulty, please contact your local Mitel Networks
Corporation Authorized Partner for support. If you purchased your subscription directly from Mitel Networks Corporation, please
call +1-613-592-2122 (in the United States and Canada, call +1-866-472-9999) and ask for technical support or e-mail us at
[email protected]. You can also visit our website http://www.e-smith.com/. Please have your server registration number ready
when you contact us for support.
If you are having difficulty configuring another vendor’s hardware or software, we recommend you refer to the manual or contact the
vendor for that product.
As the SME Server V5 is open source software, Mitel Networks Corporation encourages users to freely share copies of our software.
However, we can only provide technical support for customers who purchase products. So, if you receive a copy of the SME Server
V5 software from another source it is not supported or warranted in any way.
Of course, if you have an unsupported version of the SME Server V5 with ServiceLink, we are glad you are using our product and
would welcome your business! You can purchase a subscription from any Mitel Networks Corporation Authorized Partner. For a list
of Partners in your area, call +1-888-ESMITH-1 or +1-613-564-8000, or check our web site at http://www.e-smith.com/
e-smith.org
Developers may wish to note that additional documentation, including HOWTO documents and a FAQ, can be found on our
development web site - http://www.e-smith.org/. There are also links there to other web sites relating to the server.
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