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MX-ONE - Mitel 6869
Mitel 6869 Quick Reference Guide
Engl
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Call Park Pool
You can park a call and transfer the call at a specific
directory number (also called Call Park Pool) and any
extension can pick up the call. If the call is not picked up
within a few minutes, the call will recall your extension.
Transfer the call to
the call park pool:
You have an active call. Press the
Xfer
softkey to put the call on hold.
Dial the number to the call park
pool. Note the number (here called
B-number) that shows up on the
display. Press the
Xfer
softkey to
transfer the call.
Inform the person that shall take
the call that he/she shall pickup the
call on the number (B-number).
Pick up a call that is
parked in the call
park pool
Dial the B-number that you
received from your collegue. When
you hear the busy tone press
More
>
CallPickUp
short key to pick up
the call
Intercom
The system adminstrator can initiate an intercom
connection on a softkey on your phone. When you
press the key, a call is set up towards a predefined party
and it is answered automatically.
Initiate an Intercom
call:
Press the Intercom softkey.
Answer an Intercom
call
The Intercom key is flashing, a ring
signal is heard and the call is
answered automatically.
You hear the other party in the
speaker, but the other party cannot
hear you and the mute key is lit.
You have to press the mute key
to let the other party hear
you.
Voice Mail
Messages/Voice Mail
Call voice mail system
(e.g. record greeting
announcement):
Press the
Services key. Select
VoiceMail
Listen to received
messages:
T
he message waiting lamp is
slowly blinking and an envelope is
displayed when there is a pending
message.
Press the
MessageWaiting
softkey
Settings in the Telephone
SoftKeys
Do not program new softkey from the phone, because this
programming can interfere with the keys used by the
system. Use the Web Interface to program the softkeys:
Operation > Softkeys and XML
Normally you can program
bottom
keys with key number 9
and higher
Normally you can program
top
keys with key number
number 5 or higher
.
A softkey programmed by the user may be overwritten
by the system if the administrator later sets a new key
there.
The only type of softkey that a user normally shall program
is speed dial keys with a phone number or a procedure
.
Program a new
softkey
Use the web interface. See above
Edit a softkey:
Settings> Speed Dial Edit
Press the key to edit and then edit
name or number. Press
Save
Delete softkey:
Settings> Speed Dial Edit
Press the key to delete and select
Remove
1424_EN_LZT10396.book Page 15 Friday, January 3, 2020 3:58 PM
